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December 30, 2018
Answered

Have CC 2019 already

  • December 30, 2018
  • 3 replies
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I have a problem downloading Adobe Photoshop CC 2019.  I want to download it to another computer with two already active, so I can deactivate it on one of those two and then transfer it to the third.  I get an error message saying I have already downloaded the product.  I thought you could put the app on more than two computers as long as only two applications of it were active?

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Correct answer John T Smith

Remove Cloud license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help

-also read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

Or Sign OUT of your Cloud account on computer A or B to be able to use on computer C

-via https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

3 replies

Bani Verma
Community Manager
Community Manager
January 2, 2019

Moving this query to Creative Cloud Download & Install​ community.

Participating Frequently
December 30, 2018
John T Smith
John T SmithCorrect answer
Community Expert
December 30, 2018