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kuyaeugene
kuyaeugene
Participant
November 9, 2020
Question

Help! Photoshop preference

  • November 9, 2020
  • 1 reply
  • 195 views

how to completely ignore this update pop-up. I uninstalled photoshop 2019 and 2020, have 2021 currently installed and i've pretty much clicked cancel, remove and keep; but its still keeps on popping up. (help)

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 9, 2020

Kuyaeugene, is something on the computer triggering the uninstall process?  Normally you would need to implement the steps listed in https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html to remove Photoshop CC.  How often are you prompted to begin the uninstall process?

kuyaeugene
kuyaeugeneAuthor
Participant
November 10, 2020

thanks, i think the update just took so long (2 days?) for removing the 2019, 2020 photoshop... but the pop up doesnt appear anymore so im good. thank you jeff

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