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T
tgbvfr
Participating Frequently
January 7, 2014
Answered

How do I get my CS2 PREMIUM?

  • January 7, 2014
  • 1 reply
  • 4980 views

Here's my problem:

I have the Adobe CS2 Production PREMIUM.

I had to uninstall it because of a virus.

I tried to re-install it from the discs but I can no longer install from the discs - so I called the phone # and was

sent here -  https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads - Friday to download my CS2 Production Premium.

I've downloaded all the files, installed and activated all of the software but I'm still missing many of the effects that I used to have.

So I came back to the chat yesterday and asked how to get the files that I'm missing.

I was told that CS2 is too old and to go to the forum to ask.

On the forum everyone tells me that the page I was sent to has what I'm looking for - but I don't see it.

The CS2_install_Win.pdf says there should be 7 files for CS2 Premium and 5 files for CS2 Basic.

This site only gives me the 5 files for CS2 Basic - but NOT the 2 other files for CS2 PREMIUM.

The 5 CS2 Basic files I can get from this site are:

1-CreativeSuiteCS2Disc1.exe

2-CreativeSuiteCS2Disc2.exe

3-CreativeSuiteCS2Disc3.exe

4-CS_2.0_WWE_Extras_1.exe

5-VCS2.zip

The files NOT on this site are:

CreativeSuiteCS2Disc4.exe & CS_2.0_WWE_Extras_2.exe

Where can I get these missing files so that I have the CS2 Production PREMIUM package that I paid for?

    This topic has been closed for replies.
    Correct answer sinious

    Well this is just terrific. Message #13 doesn't help me in the least--nor does the thread 1195856. I've got all the CS2exe files in the right folder, as kglad suggests, but it still keeps asking me to install disc2 after it's completed the disc 1 install. What I really need is step by step instructions on how to get the three CS2 exe files installed--to insure I'm doing everything right, but no one is able to provide that.

    So basically, I'm screwed. Thanks a lot Adobe.


    Self-extracting means that yes, when you click to run them, they should ask you where you would like to extract the files that are compressed and stored inside them.

    When you run the other disk executables, what do they do?

    If they do in fact ask you where to extract files to, either make a folder (anywhere you want) or point to an existing folder and allow them to extract their files to that location. Just make certain you point to the same location when you do this for any other disk executables.

    edit:

    Being I own CS2 I downloaded one of the files and yes, they are self extracting. This is the dialog you get when you run them:

    You need to run all the self extracting files and make sure the location is the same, then click Next, etc until it's finished extracting. Then run setup after all files have been extracted to the same location. You will get no more errors.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 7, 2014

    you had plugins for some of your software?

    T
    tgbvfrAuthor
    Participating Frequently
    January 7, 2014

    I did have plug-ins but those are not the 'effects' that I’m talking about.


    My CS2 Production Premium came with ‘Keylight’ and ‘Cycore Effects’ included in my AfterEffects7.0 Professional.

    I’m missing these effects.

    The site they sent me to download my software – because I can no longer use the discs – says there should be 7 files for CS2 PREMIUM edition & 5 files for CS2 BASIC.

    I’ve got the 5 files for CS2 Basic – I’m looking for the 2 CS2 PREMIUM files that I’m missing.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 9, 2014

    I have a related frustration: My CS2 Premium suddenly went haywire and required reactivation whenever I tried to use Photoshop. So I contacted Adobe via chat and they helpfully provided me with a link to these Creative Suite CS2 Disc.exe files:

    1-CreativeSuiteCS2Disc2.exe

    2-CreativeSuiteCS2Disc2.exe

    3-CreativeSuiteCS2Disc2.exe

    CS_2.0_WWE_Extras_2.exe,

    plus an installation instrution file: CS2_Install_Win.pdf

    I thought that was great, until I tried to install them on my Win7 machine. The installation instructions provided in the PDF file are from 2005(!!) so they're worthless--the file names & types listed in the instructions don't even match the download file names. Your instructions state that I need 7 files--but all you offer on the site are 5 .exe files. But I trusted you, so I uninstalled my exiting program (as INSTRUCTED) and downloaded all 5 files from the site and took a guess at how to install them. But after running the disc 1 exe file, it asks me to install disc 2. Your instructions say when that happens to just click OK and then double-click on the disc 2 "disc image" file. But that doesn't work because all I have are.exe files and not disc image files! I keep clicking on the OK but it just beeps at me and if I go ahead and click on disc to anyway, then at the end of the install get a warning telling me the software hasn't properly installed. I've tried it 3 different times and these files simply won't install correctly.

    If Adobe is going to offer folks these older downloads, then PLEASE at least tell us how to go about installing them on Win7. Now here I sit with no CS software at all and my only recourse seems to be to look on the forums. Has anyone had any luck installing these files on Win7?


    you should download 3 different disc files.

    they are all self extracting files and they're all supposed to extract into the same directory.  unfortunately, by default, they do not do that.

    so, after extracting their contents, move all the extracted files to the same directory and then run disk1's setup file

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