Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

How to re-install an older App

New Here ,
Feb 10, 2020 Feb 10, 2020

Copy link to clipboard

Copied

I uninstalled Photoshop hoping it would solve my compatibility issue with the newest edition of Photoshop — and now I can not re-install the older Photoshop CC 2019 or 2018.

 

There is no download, update, or install button anywhere on the Cloud App. Do you know if there is access on the Adobe website?

TOPICS
Creative Cloud

Views

713
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 10, 2020 Feb 10, 2020

Copy link to clipboard

Copied

Direct Download Links for Creative Cloud https://prodesigntools.com/tag/ddl
-please note that Adobe may remove the links to download older versions at any time
-so IF you find what you need, but sure to copy the download to an external drive

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 10, 2020 Feb 10, 2020

Copy link to clipboard

Copied

Looks like Adobe only offers CC 2020. The 2018 or 2019 version links don't work.
I can't update my operating system because it's government property and the IT team have it on lock-down.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Feb 10, 2020 Feb 10, 2020

Copy link to clipboard

Copied

tarao38119103, good morning.
If it is CC2019, please try it because it can be installed by the following procedure.

Install previous versions of your Creative Cloud apps

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 18, 2020 Feb 18, 2020

Copy link to clipboard

Copied

I don't have the option to download any Photoshop app at all — even though I've paid for a yearly subscription.

All I get is: Not Compatible, or Learn More.

 

Screen Shot 2020-02-18 at 9.09.47 AM.png

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Feb 18, 2020 Feb 18, 2020

Copy link to clipboard

Copied

Good morning.
In the screenshot given by tarao38119103
You now know the cause of the compatibility problem.

 

Photoshop 20.x system requirements(2019)

Photoshop CC system requirements | earlier releases(2018)

 

Isn't Windows not a 64-bit version?
From the fact that Illustrator 22 is included, it is presumed that a 32-bit version of the OS is used.
The only option is to update the OS to the 64-bit version ...
We recommend that you consult your IT team for an OS upgrade.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 18, 2020 Feb 18, 2020

Copy link to clipboard

Copied

Doesn't explain why I can not re-install the 2018 or 2019 version?

 

I've been working on IT to update my Mac OS for 2-years. They lost the Administrative Rights password. Apparently the only solution is to wipe my Mac and start from scratch [sigh]. 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 18, 2020 Feb 18, 2020

Copy link to clipboard

Copied

LATEST

Hi

You need to scroll down a little more.

The first block of "Previous Versions" is versions you have installed on your computer

 

Go down and click the arrow next to All Apps

That will open a list

Then you will get a list of apps with previous versions

If you click install - you will get a list showing versions available

I hope that helps

 

https://community.adobe.com/t5/photoshop/how-do-i-rollback-to-the-previous-update-of-ps-cc/m-p/87965...

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines