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A
AHSdesigner
Participant
February 10, 2020
Question

How to re-install an older App

  • February 10, 2020
  • 4 replies
  • 776 views

I uninstalled Photoshop hoping it would solve my compatibility issue with the newest edition of Photoshop — and now I can not re-install the older Photoshop CC 2019 or 2018.

 

There is no download, update, or install button anywhere on the Cloud App. Do you know if there is access on the Adobe website?

This topic has been closed for replies.

4 replies

J
jitendrak82184112
Participating Frequently
February 18, 2020

Hi

You need to scroll down a little more.

The first block of "Previous Versions" is versions you have installed on your computer

 

Go down and click the arrow next to All Apps

That will open a list

Then you will get a list of apps with previous versions

If you click install - you will get a list showing versions available

I hope that helps

 

https://community.adobe.com/t5/photoshop/how-do-i-rollback-to-the-previous-update-of-ps-cc/m-p/8796530?page=1#M68924

Tacafy大尉
Tacafy大尉
Legend
February 18, 2020

Good morning.
In the screenshot given by tarao38119103
You now know the cause of the compatibility problem.

 

Photoshop 20.x system requirements(2019)

Photoshop CC system requirements | earlier releases(2018)

 

Isn't Windows not a 64-bit version?
From the fact that Illustrator 22 is included, it is presumed that a 32-bit version of the OS is used.
The only option is to update the OS to the 64-bit version ...
We recommend that you consult your IT team for an OS upgrade.

A
AHSdesignerAuthor
Participant
February 18, 2020

Doesn't explain why I can not re-install the 2018 or 2019 version?

 

I've been working on IT to update my Mac OS for 2-years. They lost the Administrative Rights password. Apparently the only solution is to wipe my Mac and start from scratch [sigh]. 

Tacafy大尉
Tacafy大尉
Legend
February 10, 2020

tarao38119103, good morning.
If it is CC2019, please try it because it can be installed by the following procedure.

Install previous versions of your Creative Cloud apps

A
AHSdesignerAuthor
Participant
February 18, 2020

I don't have the option to download any Photoshop app at all — even though I've paid for a yearly subscription.

All I get is: Not Compatible, or Learn More.

 

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 10, 2020

Direct Download Links for Creative Cloud https://prodesigntools.com/tag/ddl
-please note that Adobe may remove the links to download older versions at any time
-so IF you find what you need, but sure to copy the download to an external drive

    A
    AHSdesignerAuthor
    Participant
    February 10, 2020

    Looks like Adobe only offers CC 2020. The 2018 or 2019 version links don't work.
    I can't update my operating system because it's government property and the IT team have it on lock-down.

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