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How to reinstall Photoshop CS3 [dead program, locked]

Forum|Forum|7 years ago
April 9, 2018
2 replies
11990 views

Having the same trouble. Only my copy is photoshop cs3 and I'm using snow leopard, the last year for that softwares' use. Followed all the instructions, got all the new serial numbers and all it does is a never-ending circle of "install after effects cs4 disc", then, "install photoshop cs3 disc". It never completes the installation.

So frustrating after years of using the software I Purchased and then being denied its use because Adobe wants to put me on its monthly paid account. Thanks a lot Adobe!

Installation

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Correct answer Jeffrey_A_Wright

It seems that there is no "Adobe PCD" file in my folders to delete.

Juanfordroad, the screenshot you shared appears to be the Users/<UserName>/Library/Application Support/Adobe/ Please make sure you are browsing to the Root library and not the hidden User Library. The location of the Adobe PCD folder is in /Libary/Application Support/Adobe/.

T

Tina364060824vlx

Participant

also i think it depends on how old your pc is,, works better on older computers apparently

kglad

Community Expert

@Tina364060824vlx

this is an outdated thread. it's no longer possible to activate cs3 on any device and therefore use beyond the 30 day trial on any one computer (unless reformatted every 30days).

Jeffrey_A_Wright

Community Manager

Branching to a new discussion.

Juanfordroad, if you need to reinstall Photoshop CS3 then please use the new installation files, and serial number, available at CS3 . If you continue to encounter errors with the process then what specific errors are you facing, Juanfordroad? Are you still installing on Mac OS 10.6?

juanfordroadAuthor

Known Participant

Thank you for your reply. I hope you can provided assistance. Here is what has transpired:

My Mac Pro (mid 2010) which contained the software and hardware was severely damaged in a hurricane last year. Thanks to my son, I obtained another Mac Pro that was older but functioning. I transferred the drives and tried to open the software for Photoshop, After Effects CS4 and Final Cut Pro, among others. All were operational with the exception of Photoshop CS3. The screen appeared telling me to re register online. After several attempts of clicking on the re register tab I gave up and decided to uninstall and reinstall the program. After I inserted the CS3 disc and followed the prompts the progress bars advanced slowly. Then I was asked to 'insert After Effects CS4 and click OK to continue'. I followed the instructions and when the disc got up to speed clicked OK. The progress bars barely moved before the next screen told me to insert Photoshop CS3 and press OK. The progress bars barely moved before the screen asked me to insert After Effects CS4. This went on several times until I had stopped in frustration. I then went to the Adobe site for help. Finding the page on how to install a 'replacement' copy of Photoshop I downloaded the .dmg whose name I cannot remember (I downloaded it in snow leopard and am currently in lion). After opening the CS3 setup icon I followed the steps to completely uninstall the components. Then followed the steps to reinstall CS3 which seemed to be advancing the progress bars quite well. Then the screen returned to 'insert After Effects CS4'. I did this once and the same situation happened as described earlier.

Adobe should NOT make the process of reinstalling software that is registered and paid for this difficult.

I do hope you have a solution.

Jeffrey_A_Wright

Community Manager

Juanfordroad, sorry that you are facing a confusing experience installing After Effects and Photoshop CS4 on the new Mac Pro. I reviewed your registered software titles, and you have both full, upgrade, and educational licenses for Adobe software under your account. To see the specific titles, and their serial numbers, please see Find your serial number .

To install Photoshop CS3 and Flash Pro CS3 you will need to download and install using the new installation files previously referenced in message #1, Juanfordroad. If you are receiving any messages to activate Photoshop or Dreamweaver CS3, then you must remove the cache.db file as discussed in Resolve "temporary activation expired" error for CS3 and Acrobat 8 . Failure to delete this file will result in repeated requests to activation Photoshop CS3.

I am unsure how you will install After Effects 5.0 or 6.5, Juanfordroad. The installation files for these titles were never available for download. If you can locate your original CDs, then you can copy the installation files to a USB drive and attempt to install After Effects 6.5. The upgrade license you purchase for After Effects CS4 was canceled on 4-7-2009. This was due to the return which was completed for order 0065431780. This means you do not currently have a valid license to install After Effects CS4 on the new Mac Pro, Juanfordroad. If you have a copy of After Effects CS4, registered under another account, then you can download the retail installation files to Download Adobe Creative Suite 4 (CS4) products.

You do have a valid full version license for Dreamweaver CS4. You can use the installation files at Download Adobe Creative Suite 4 (CS4) products to download and install Dreamweaver. If you are installing Dreamweaver CS4, on macOS 10.12 or later, then see the necessary workaround at Installing Creative Suite on macOS 10.12 (Sierra) to install Dreamweaver CS4 on the recent Mac OS releases.

Let me know if you have any questions, Juanfordroad. I would also recommend reviewing Installing Creative Suite on a new Mac or macOS 10.12 (Sierra) or later if you are installing Adobe software on macOS 10.12 or later.

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