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Bcbrookman
Participant
February 8, 2014
Question

How to: Resetting install location back to "Default Location..." (Windows 8)

  • February 8, 2014
  • 4 replies
  • 9946 views

I recently upgraded my PC and added an SSD as my primary drive. Like most people, I also have a secondary drive for most apps and files. In the Creative Cloud App manager, I changed the Installation location to a directory on my secondary drive. The problem was, Some applications I wanted on my SSD for performance reasons and there was no way to change back to the setting "Default location..." Because CC installs both a 32 bit and 64 bit version of some applications, I wanted to make sure that it put them in the correct "Program Files" or "Program Files (x86)" folders. After some poking about in the config files I finally found out how to do it.


(NOTE: The path below is for Windows 8 and possibly Windows 7, for other OS's it will likely be in a similiar path)

  1. Close the Adobe Creative Cloud app (File > Quit)
  2. Open this file in notepad: C:\Users\ExampleUser\AppData\Local\Adobe\OOBE\com.adobe.accc.apps.....prefs
  3. Search through the text untill you find the install location that you set. Mine was "E:\Program Files\"
  4. Delete only that path (leave the <) and then save the file.
  5. Relaunch the Adobe Creative Cloud app

Then check the Install Location in Preferences. It should now be set back to "Default Location..."

    This topic has been closed for replies.

    4 replies

    Z
    ZivoDesign
    Known Participant
    January 7, 2021

    Thank you!
    7 years ago and it is still working

    Confirmed on Win10

    H
    hherry
    Participant
    September 15, 2019

    Thanks Bcbrookman !

    I changed apps path thinking I was changing the Creative Cloud Files location...

    It worked on Windows 10 v1903 and Creative Cloud 4.9.0.504.

    Moreover, I just had to restart the computer for the change to take effect.

    M
    mattc7268996
    Participant
    April 28, 2015

    Does anybody know the equivalent for Mac OS X?  I've tried to monkey with all the .plist files I can find with no luck...

    M
    mattc7268996
    Participant
    April 28, 2015

    For Mac OS X (Yosemite) I found you need to do the following:

    1. Quit the Creative Cloud Application in the title bar.

    2. Open Activity Monitor, find the Process named "Adobe Desktop Service". Click the stop sign icon with an "x" in it and select Quit to stop this process.

    3. Edit the file ~/Library/Application Support/Adobe/OOBE/com.adobe.accc.apps.....prefs

       a. Same as in the Windows case, find the line with "installLocation" and delete everything containing a file path between the following ">" and "<"

    4. Restart Adobe Creative Cloud from /Applications/Adobe Creative Cloud/Adobe Creative Cloud

    R
    Robert Herring
    Participant
    February 12, 2016

    I got to the folder "OOBE" but there were no "com" folders or files within there. I even did a search for "com.adobe.accc.apps" and found nothing on my computer anywhere. Is there another way to do this?

    G
    guidog
    Participant
    February 25, 2014

    Works!

    Thank you

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