Participant

Question

I can't install any adobe cs version due to a pending restart

Forum|Forum|13 years ago
August 26, 2012
1 reply
3663 views

I have tried to install adobe packs but the installer kept failing! Accoording to the adobe support advisor, it seems that a restart is still pending.

My problem is that I've restarted the computer several times, and even checked my windows 7 register for any pending files. Still nothing helped!

Can you help me with my problem?

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

Please run system update to see if you have any updates pending. If the problem persists then Troubleshoot error messages | Bootstrapper CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html has additional steps for you to try.

c-julienneAuthor

Participant

That didn't help at all! My windows is fully up to date.

In my PDApp in the temp folder it get the following log:

8/27/2012 01:29:54 [INFO] Setup - Build Version - 6.0.335.0
8/27/2012 01:29:54 [INFO] Setup - Logging Level verbosity Set to 4
8/27/2012 01:29:54 [INFO] Setup - Start Adobe Setup
8/27/2012 01:29:54 [INFO] Setup - TimeLog: Bootstrapper Start
8/27/2012 01:29:54 [INFO] Setup - TimeLog: Start initial checks
8/27/2012 01:29:54 [INFO] Setup - Dictionary Path: C:\Users\#########\Desktop\CS6 Master Collection\Adobe CS6\resources\Dictionary\nl_NL\stringTable.zdct
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\resources\setup.xml
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] Setup - Found 6 packages in setup manifest
8/27/2012 01:29:54 [INFO] PIM - Build Version - 6.0.335.0
8/27/2012 01:29:54 [INFO] PIM - Logging Level verbosity Set to 4
8/27/2012 01:29:54 [INFO] Utilities - Folder does not exist
8/27/2012 01:29:54 [INFO] PIM - Build Version - 6.0.335.0
8/27/2012 01:29:54 [INFO] PIM - Logging Level verbosity Set to 4
8/27/2012 01:29:54 [INFO] PIM - CREATE PIM Instance ...
8/27/2012 01:29:54 [INFO] Utilities - File does not exist
8/27/2012 01:29:54 [INFO] Utilities - File does not exist
8/27/2012 01:29:54 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/27/2012 01:29:54 [INFO] PIM - SUCCESS Created Tables.
8/27/2012 01:29:54 [INFO] PIM - PIM Database is Up To Date.
8/27/2012 01:29:54 [INFO] PIM - Updater Inventory location:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\resources\updaterinventory.dll
8/27/2012 01:29:54 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/27/2012 01:29:54 [INFO] PIM - Current db schema version on machine 1.
8/27/2012 01:29:54 [INFO] PIM - Current db schema version to install 1.
8/27/2012 01:29:54 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
8/27/2012 01:29:54 [INFO] PIM - PIM Database is Up To Date.
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id DB6A859D-6542-41CB-8C81-548894F5AF7B is a old Package, new is installed on the system. Size required: 25707162
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id 325EE915-3603-483C-9AB6-27FF2ACD9E15 is a old Package, new is installed on the system. Size required: 3258208
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id EFAA097D-45E3-4C97-858D-B788D0286E68 is a old Package, new is installed on the system. Size required: 27291279
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Same Package id E04AF2FA-0DD0-41FE-A54C-D21B4281F578 is installed on the system. This will be repaired. Size required: 4704944
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id B6250A29-6F83-4AC1-9FCB-55F5145666EF is a old Package, new is installed on the system. Size required: 13461716
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Same Package id 6723B986-6C15-498E-B5E9-68D769DF1A1C is installed on the system. This will be repaired. Size required: 10974706
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id C7711F19-8ED8-47E8-B9E0-C4CC5AF99F85 is a old Package, new is installed on the system. Size required: 10171029
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Extra Package id 1C93659B-015D-4316-9A3B-8D00E77CE948 found in ACF. Size required: 12071279
8/27/2012 01:29:54 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 118404355
8/27/2012 01:29:54 [INFO] Setup - TimeLog: End initial checks
8/27/2012 01:29:54 [INFO] Setup - TimeLog: Begin Installing
8/27/2012 01:29:54 [INFO] Setup - Start Installing core package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - START installPackage at file C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/core/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/core/

8/27/2012 01:29:54 [INFO] PIM - Function :copyPrimitive

8/27/2012 01:29:55 [INFO] Setup - Finished Installing core package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx, Return status: 0

8/27/2012 01:29:55 [INFO] Setup - Start Installing package - C:\Users\#######\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:55 [INFO] PIM - START installPackage at file C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:55 [INFO] PIM - Trying to access xml at path:C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:55 [INFO] PIM - XML is valid
8/27/2012 01:29:55 [WARN] PIM - Failed to find Node
8/27/2012 01:29:55 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/D6/ destPath :C:\Users\############\AppData\Local\Adobe\OOBE\PDApp/D6/

8/27/2012 01:29:55 [INFO] PIM - Function :copyPrimitive

8/27/2012 01:29:56 [INFO] Setup - Finished Installing package - C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx

8/27/2012 01:29:56 [INFO] Setup - Start Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:56 [INFO] PIM - START installPackage at file C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:56 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:56 [INFO] PIM - XML is valid
8/27/2012 01:29:56 [WARN] PIM - Failed to find Node
8/27/2012 01:29:56 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DECore/ destPath :C:\Users\###########\AppData\Local\Adobe\OOBE\PDApp/DECore/

8/27/2012 01:29:56 [INFO] PIM - Function :copyPrimitive

8/27/2012 01:29:57 [INFO] Setup - Finished Installing package - C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx

8/27/2012 01:29:57 [INFO] Setup - Start Installing package - C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:57 [INFO] PIM - START installPackage at file C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:57 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:57 [INFO] PIM - XML is valid
8/27/2012 01:29:57 [WARN] PIM - Failed to find Node
8/27/2012 01:29:57 [INFO] PIM - Validating package file: 'C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx'
8/27/2012 01:29:57 [INFO] PIM - Validating package file: 'C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pima'
8/27/2012 01:29:57 [INFO] PIM - SUCCESS insertPackageUpdateList.
8/27/2012 01:29:57 [INFO] PIM - SUCCESS insertAppletRegInfoList.
8/27/2012 01:29:57 [INFO] Utilities - File does not exist
8/27/2012 01:29:57 [INFO] PIM - SUCCESS installPackage at file C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx.
8/27/2012 01:29:57 [INFO] Setup - Finished Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx

8/27/2012 01:29:57 [INFO] Setup - Start Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:57 [INFO] PIM - START installPackage at file C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:57 [INFO] PIM - Trying to access xml at path:C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:57 [INFO] PIM - XML is valid
8/27/2012 01:29:57 [WARN] PIM - Failed to find Node
8/27/2012 01:29:57 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/P6/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/P6/

8/27/2012 01:29:57 [INFO] PIM - Function :copyPrimitive

8/27/2012 01:29:59 [INFO] Setup - Finished Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx

8/27/2012 01:29:59 [INFO] Setup - Start Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:59 [INFO] PIM - START installPackage at file C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:59 [INFO] PIM - Trying to access xml at path:C:\Users\###############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:59 [INFO] PIM - XML is valid
8/27/2012 01:29:59 [WARN] PIM - Failed to find Node
8/27/2012 01:29:59 [INFO] PIM - Validating package file: 'C:\Users\##############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx'
8/27/2012 01:29:59 [INFO] PIM - Validating package file: 'C:\Users\##############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pima'
8/27/2012 01:29:59 [INFO] PIM - SUCCESS insertPackageUpdateList.
8/27/2012 01:29:59 [INFO] PIM - SUCCESS insertAppletRegInfoList.
8/27/2012 01:30:00 [INFO] Utilities - File does not exist
8/27/2012 01:30:00 [INFO] PIM - SUCCESS installPackage at file C:\Users\###############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx.
8/27/2012 01:30:00 [INFO] Setup - Finished Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx

8/27/2012 01:30:00 [INFO] Setup - Start Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:30:00 [INFO] PIM - START installPackage at file C:\Users\##############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:30:00 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:30:00 [INFO] PIM - XML is valid
8/27/2012 01:30:00 [WARN] PIM - Failed to find Node
8/27/2012 01:30:00 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/UWA/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/UWA/

8/27/2012 01:30:00 [INFO] PIM - Function :copyPrimitive

8/27/2012 01:30:01 [INFO] Setup - Finished Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx

8/27/2012 01:30:01 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/CCM/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/CCM/

8/27/2012 01:30:01 [INFO] PIM - Function :copyPrimitive

8/27/2012 01:30:03 [INFO] Utilities - File does not exist
8/27/2012 01:30:03 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
8/27/2012 01:30:03 [INFO] Setup - TimeLog: PDApp launched with command "C:\Users\##########\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe" --media="C:\Users\#####\Desktop\CS6 Master Collection\Adobe CS6" --appletID="DWA_UI" --appletVersion="2.0" --requiredSize=115629. Waiting for PDApp window to come
8/27/2012 01:30:03 [INFO] PDApp - Build Version - 6.2.112.0
8/27/2012 01:30:03 [INFO] PDApp - Logging Level verbosity Set to 4
8/27/2012 01:30:03 [INFO] PDApp - Detecting Applet Database Library file...
8/27/2012 01:30:03 [INFO] PDApp - Fetching Applet registeration information...
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - AppletManager initialize...
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Applet database path - C:\Users\#######\AppData\Local\Adobe\OOBE\PDApp\core\..
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - PIM library path - C:\Users\########\AppData\Local\Adobe\OOBE\PDApp\core\AdobePIM.dll
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Loading PIM library...
8/27/2012 01:30:03 [INFO] PIM - Build Version - 6.2.112.0
8/27/2012 01:30:03 [INFO] PIM - Logging Level verbosity Set to 4
8/27/2012 01:30:03 [INFO] PIM - CREATE PIM Instance ...
8/27/2012 01:30:03 [INFO] Utilities - File does not exist
8/27/2012 01:30:03 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/27/2012 01:30:03 [INFO] PIM - Current db schema version on machine 1.
8/27/2012 01:30:03 [INFO] PIM - Current db schema version to install 1.
8/27/2012 01:30:03 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
8/27/2012 01:30:03 [INFO] PIM - PIM Database is Up To Date.
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Getting applet data from Applet database
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is CCM:7.0.0.34|D6:6.2.112.0|DECore:6.2.112.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.2.112.0|PDApp:6.2.112.0|UWA:6.2.112.0
8/27/2012 01:30:03 [INFO] PIM - PIMSqlite closeDB status 0
8/27/2012 01:30:03 [INFO] PIM - FREE PIM Instance ...
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Registering Applets...
8/27/2012 01:30:03 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 5
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Loading Applet Switcher library: C:\Users\##########\AppData\Local\Adobe\OOBE\PDApp\core\switcher\DWA_UI.dll
8/27/2012 01:30:03 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
8/27/2012 01:30:03 [INFO] PDApp - Starting AsyncMessageProcessor
8/27/2012 01:30:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
8/27/2012 01:30:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor started. on thread id = 8116
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Initializing native WindowManager
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Creating window instance
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Creating APE stage instance
8/27/2012 01:30:04 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
8/27/2012 01:30:04 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
8/27/2012 01:30:04 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
8/27/2012 01:30:04.439 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
8/27/2012 01:30:04.439 [INFO] PDApp.StartupCommand Processing the startup Command
8/27/2012 01:30:04.444 [INFO] PDAPP.AppletManager Starting Applet registeration...
8/27/2012 01:30:04.449 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :DWA_UI
8/27/2012 01:30:04.454 [INFO] PDAPP.AppletManager Loading Applet: DWA_UI Version = 2.0
8/27/2012 01:30:04.464 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - nl_NL
8/27/2012 01:30:04.484 [INFO] PDAPP.AppletManager Loading progress0 out of 1341479
8/27/2012 01:30:04.489 [INFO] PDAPP.AppletManager Loading progress65536 out of 1341479
8/27/2012 01:30:04.489 [INFO] PDAPP.AppletManager Loading progress131072 out of 1341479
8/27/2012 01:30:04.489 [INFO] PDAPP.AppletManager Loading progress196608 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress262144 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress327680 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress393216 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress458752 out of 1341479
8/27/2012 01:30:04.499 [INFO] PDAPP.AppletManager Loading progress524288 out of 1341479
8/27/2012 01:30:04.499 [INFO] PDAPP.AppletManager Loading progress589824 out of 1341479
8/27/2012 01:30:04.499 [INFO] PDAPP.AppletManager Loading progress655360 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress720896 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress786432 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress851968 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress917504 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress983040 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1341479
8/27/2012 01:30:04.514 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1341479
8/27/2012 01:30:04.514 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1341479
8/27/2012 01:30:04.514 [INFO] PDAPP.AppletManager Loading progress1341479 out of 1341479
8/27/2012 01:30:04.874 [INFO] Deployment.D6FlexApplication Application load complete. Initializing the application
8/27/2012 01:30:04.879 [INFO] Deployment.ApplicationStartup Processing the application startup
8/27/2012 01:30:04.884 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
8/27/2012 01:30:04.884 [INFO] Deployment.ApplicationStartup Communication Manager initialized. Loading ZString
8/27/2012 01:30:04.884 [INFO] ZStringLoader Trying to load ZString for preferred locale - nl_NL
8/27/2012 01:30:04.894 [INFO] ZStringLoader Locale set to - nl_NL
8/27/2012 01:30:04.894 [INFO] Deployment.ApplicationStartup ZString initialized with locale: 'nl_NL'. Starting deployment workflow.
8/27/2012 01:30:04.899 [INFO] Deployment.ApplicationStartup Font fallback applied is applicationFonts 'Lucida Grande, Segoe UI, Tahoma, _sans' inputControlFonts: 'Lucida Grande, Segoe UI, Tahoma, _sans'
8/27/2012 01:30:04.904 [INFO] Deployment.FetchMediaInformation Start fetching the payloads data
8/27/2012 01:30:04 [INFO] PDApp.AppletManager - Loading Applet - DWA_Native for WindowID - 1
8/27/2012 01:30:04 [INFO] DWANative - Build Version - 6.2.112.0
8/27/2012 01:30:04 [INFO] DWANative - Logging Level verbosity Set to 4
8/27/2012 01:30:04 [FATAL] DWANative - Error in getInstallStatusOfTheMedia ..
8/27/2012 01:30:04.934 [FATAL] DeploymentNativeApplet The start applet did not return the result xml. StartApplet returned <error>Failed to open session</error>
8/27/2012 01:30:04.934 [FATAL] Deployment.FetchMediaInformation Error in starting deployment native applet
8/27/2012 01:30:04.934 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_INSTALL_FAILURE
8/27/2012 01:30:05.034 [INFO] DeploymentNativeApplet Launch Successful
8/27/2012 01:30:05 [INFO] DWANative - Setting the event
8/27/2012 01:30:05 [INFO] Setup - TimeLog: PDApp window came. Exiting
8/27/2012 01:30:05.054 [INFO] Deployment.ScreenNavigationCommand Approximate total time taken in startup is 170 milliseconds
8/27/2012 01:30:05 [INFO] Setup - Bootstrapping successful. PDApp launched. Quitting Bootstrapper
8/27/2012 01:30:05 [INFO] PIM - PIMSqlite closeDB status 0
8/27/2012 01:30:05 [INFO] PIM - PIMSqlite closeDB status 0
8/27/2012 01:30:05 [INFO] PIM - FREE PIM Instance ...
8/27/2012 01:30:05 [INFO] Setup - ================= End Adobe Setup. Exit code: 0 =================

8/27/2012 01:30:06 [INFO] DWANative - Temp folder path is empty
8/27/2012 01:30:06 [INFO] PDApp.AppletManager - Un-loading Applet - DWA_Native for window ID - 1
8/27/2012 01:30:06 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet
8/27/2012 01:30:06 [INFO] PDApp.ExternalGateway - Unloading applet
8/27/2012 01:30:06.848 [INFO] PDApp.HostMessageHandler Recieved force window close message
8/27/2012 01:30:06.849 [INFO] PDApp.HostMessageHandler Sending message to native
8/27/2012 01:30:06 [INFO] PDApp.WindowManager - Window destruction reached for ID - 1
8/27/2012 01:30:07 [INFO] PDApp - Terminating native MessageQueueManager
8/27/2012 01:30:07 [INFO] PDApp - Terminating WindowManager
8/27/2012 01:30:07 [INFO] PDApp.WindowManager - Destroying PDApp main window's
8/27/2012 01:30:07 [INFO] PDApp.WindowManager - Destroying PDApp main window's sucessfully
8/27/2012 01:30:07 [INFO] PDApp - Terminating ExternalGateway
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
8/27/2012 01:30:07 [INFO] PDApp - Terminating MessageHandler
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - MessageHandler finalize...
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - MessageHandler destructed
8/27/2012 01:30:07 [INFO] PDApp - Terminating NativeCommandHandler
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
8/27/2012 01:30:07 [INFO] PDApp - Terminating AsyncMessageProcessor
8/27/2012 01:30:07 [INFO] PDApp.AsyncMsgProcessor - Destroying AsyncMsgProcessor
8/27/2012 01:30:07 [INFO] PDApp - Terminating NativePlatformHandler
8/27/2012 01:30:07 [INFO] PDApp - Terminating logger

What does that failed to find Node mean anyway?

Jeffrey_A_Wright

Community Manager

first I get this window:

And then around the 70% perhaps, I get this error message (Dutch Language) :

It says that I am missing a file, but what file?

This appears to be where you are receiving the fatal error:

8/27/2012 01:30:04 [FATAL] DWANative - Error in getInstallStatusOfTheMedia ..

8/27/2012 01:30:04.934 [FATAL] DeploymentNativeApplet The start applet did not return the result xml. StartApplet returned <error>Failed to open session</error>

8/27/2012 01:30:04.934 [FATAL] Deployment.FetchMediaInformation Error in starting deployment native applet

I would recommend you contact our support team for additional assistance. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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