I get "Adobe Application Manager, required to run your product, is missing or damaged".

[hooperman2]

I've followed the instructions three times and I now have four copies of CreativeCould-Setup.exe and I'm still getting the same error. Help!

[Rajashree Bhattacharya]

The Adobe application manger needs to downloaded again.

Please refer to:

• http://helpx.adobe.com/creative-cloud/help/install-apps.html
• Troubleshoot Creative Cloud download and install issues
• http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download.html

Regards

Rajshree

[hooperman2]

I have been through all of these processes numerous times, always with the same outcome. That is why I now have four copies of CreativeCould-Setup.exe on my PC

[Jeffrey_A_Wright]

Hooperman2 to confirm have you implemented the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html?  If so then what Adobe Creative software, and version, do you currently have installed on the computer?

[hooperman2]

I have already tried option one, but I will try 2 and 3 and let you know how I get on.

[Jeffrey_A_Wright]

Ok thank you and please if solution 3 does not resolve the current difficulties then continue through the document.  The solutions listed have resolved this error for other individuals.

[hooperman2]

Tried option 2 but only get as far as

[Jeffrey_A_Wright]

Hooperman2 that is due to the AAMDetect Plug-in not being installed or being blocked by the current web browser.  I would recommend utilizing a different web browser.

[David__B]

Hi Hooperman2

Usually renaming the OOBE folder (with the Creative Cloud app closed) resolves the browser plug-in error. It is covered in this doc AAM doesn't update to Creative Cloud desktop Application and is also in solution 2 after using the Cleaner tool in the doc Jeff recommended.

- Dave