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Dreamcycle
Dreamcycle
New Participant
November 24, 2014
Question

I keep receiving error code 62. I can not install anything.

  • November 24, 2014
  • 1 reply
  • 3406 views

I have Win. 8.1 and can not install the Adobe Application manager in order to begin to try and download the rest of the apps.  When I look in the program features, the program is not listed as being "installed" so the instructions to remedy the situation don't work. Where do I go from here?

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 24, 2014

Dreamcycle do you receive error 62 when you install the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop?

Dreamcycle
DreamcycleAuthor
New Participant
November 24, 2014

In a way.  I tried to install the Creative Cloud Desktop, but it said I needed to install the Adobe Application Manager.  I downloaded that and ran it, but it gave me the Error 62.  When I looked in the Knowledge Base on Adobe's website, it said I needed to uninstall it and reinstall it, but there is nothing to uninstall in my program files from the control panel.

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