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I have Win. 8.1 and can not install the Adobe Application manager in order to begin to try and download the rest of the apps. When I look in the program features, the program is not listed as being "installed" so the instructions to remedy the situation don't work. Where do I go from here?
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Dreamcycle do you receive error 62 when you install the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop?
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In a way. I tried to install the Creative Cloud Desktop, but it said I needed to install the Adobe Application Manager. I downloaded that and ran it, but it gave me the Error 62. When I looked in the Knowledge Base on Adobe's website, it said I needed to uninstall it and reinstall it, but there is nothing to uninstall in my program files from the control panel.
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I receive the following message on Adobe Installer:
"We've encountered the following issues" then a blank space. Then it says "Installer failed to initialize. Please download Adobe Support Supervisor to detect the problem." and provides a link. Then when you click on the link to get the Supervisor program, it tells you that the app has been discontinued.
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Dreamcycle which Adobe software title are you trying to install? If it is a Creative Cloud or Creative Cloud 2014 release then I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.
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