Participant

Answered

I want to cancel immediately!!!!

I just subscribed as a student, and now when I go to cancel, it says, "

You'll be able to manage this plan shortly.

What do I do!??!?!?!? Please help me I am desperate!

This topic has been closed for replies.

Correct answer Ned Murphy

If you find you are not able to cancel the subscription yourself...

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

Ned MurphyCorrect answer

Legend

If you find you are not able to cancel the subscription yourself...

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

Participant

Still says "youll be able to manage this plan shortly." I want to cancel now. And your phones and chat are closed! I want to cancel right now.

Community Manager

Hi Katherine,

Since you tried all the options online, please use this link to Contact Customer Care.

Hope this helps.

Feel free to update the thread for any other concerns.

Thanks

Kanika

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