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Participant
September 29, 2019
Question

I want to unsubscribe from the Illustration program, but the Unsubscribe button does not appear.

  • September 29, 2019
  • 3 replies
  • 136 views

Please cancel the subscription.

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    September 29, 2019

    Moving from forum Community Help to Get Started.

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    September 29, 2019

    This is a public user-to-user forum.  We can't cancel anything for you but you can.  See link below for details.

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Legend
    September 29, 2019

    You have to log into the main Adobe website and then Manage Account button.

     

     

    You may have to enter your email address and password again, IE your Adobe ID.

    Once the next page comes up click on Manage Plan.

     

     

    Then on the next page click Cancel Plan.

     

    But if your plan has any time left on the subscription period expect to be charged 50% of the remain time period cost for canceling early.