Skip to main content
A
alisamii
Participating Frequently
June 18, 2013
Answered

Install CS6 versions alongside new CC version

  • June 18, 2013
  • 2 replies
  • 3755 views

When Adobe announced the new Creative Cloud CC, they said that we will be able to continue to download and install the older CS6 versions concurrently with the new CC versions.

I wanted a truly fresh and clean installation, and so, before installing the new CC versions, I went through and manually deleted all my CS6 apps (from my Creative Cloud CS6 subscription) and then used the Adobe Cleaner App to clean my system and prepare for a fresh install of everything.

Now, I am faced with an issue in that I cannot find any way to download and install the old CS6 versions.

Was that just a ruse by Adobe that CS6 versions will remain downloadable/installable, or is there some trick to downloading the files?

I tried to download them from this page:

http://prodesigntools.com/adobe-cs6-direct-download-links.html

But clicking on any of the download links results in the following error:

Access Denied

You don't have permission to access "http://trials2.adobe.com/AdobeProducts/PHSP/13/osx10/Photoshop_13_LS16.dmg?" on this server.

Reference #18.8d518c4f.1371561476.14166a88

Please advise.

This topic has been closed for replies.
Correct answer Afterify

Thanks Justin,

Maybe if Adone staff would actually respond to user queries, it would help.

And waiting on the phone 90 minutes to get a tech support rep from India who then goes through a scripted support proceedure that cannot be deviated from is really not very helpful and furstrating.


I had the same problem, the solution is (might be ) - change browser!

I get the old "Files" "Apps" "Learn" with Google Chrome/Comodo Dragon. When I switch to opera - no problem, the new CC page "Files" "Download Center" "Learn" works perfectly.

Might be (old? )cookies or something else?!

Test switch browser and it might work!

Peter

2 replies

ProDesignTools
Community Expert
ProDesignToolsCommunity Expert
Community Expert
July 9, 2013

alisamii wrote:

I tried to download them from this page:

http://prodesigntools.com/adobe-cs6-direct-download-links.html

But clicking on any of the download links results in the following error: 

Access Denied

Please advise.

 

Hi alisamii,

When you use the direct links to download CS6, you just need to carefully follow the Very Important Instructions near the top of that page...

If you do then they all still work fine, or you can get CS6 via the Creative Cloud pages as described.

Note that you can also download the new CC release via direct links as well, and these are particularly helpful if you want or need to make an offline/disc/DVD backups or copies of the CC installer files.

SketchWork
SketchWork
Participating Frequently
June 18, 2013

There is a document on this page that shows you how you can reinstall your CS6 apps:

http://helpx.adobe.com/creative-cloud/help/install-apps.html

Justin

A
alisamiiAuthor
Participating Frequently
June 18, 2013

Well, that doesn't help much.

I followed the instructions on the page as follows:

  1. Go to the app page on the Download Center. Do one of the following:
    • Go to Download Center and click Download next the app to download. (Downloads the new Creative Cloud Installer DMG file).
    • In the Creative Cloud desktop app, navigate to a product and click More Information to open the app page in your browser. (Loads https://creative.adobe.com/apps and clicking More Info just takes me to the product page).
  2. Select a version of the app to download. (No where do I get an option to select a version to download).

There really should be an option directly in the desktop app to allow you to install the latest version or the CS6 version.

This is either a bug or a poorly designed workflow that does not work.

A
alisamiiAuthor
Participating Frequently
June 18, 2013

My Premiere web screen (http://creative.adobe.com/products/premiere) looks like this when I'm logged into CC on the adobe site:


OK, so this is what I get.

1. When I am logged into CC, I have the CC logo, then a menu that says "Files", "Apps", "Learn". I do not have "Download Center".

2. When in the "Apps" page, each app has 2 links below it. "Download" which downloads "CreativeCloudInstaller.dmg" "and Learn More" which opens a new browser tab, for example: http://www.adobe.com/products/premiere.html.

3. On the page that opens in a new tab, there is a link to Log in to Creative Cloud › which opens https://creative.adobe.com/apps.

3. When I click on the link http://creative.adobe.com/products/premiere or https://creative.adobe.com/products/premiere the page refreshes to https://creative.adobe.com/apps.

It is an infinite loop.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices