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Participant
August 17, 2021
Answered

Install error code 106. Plz help me!

  • August 17, 2021
  • 3 replies
  • 14463 views

I failed to install photoshop and got error code 106. Adobe suggests to try again but it doesn't work. Could anyone help me?

Here's the log detail.

 

Correct answer Qin5CA5

I solve it myself!

Hope my experience could help those have the same problem.

Read the log and find the "FATAL".

My photoshop always failed to creat new files 

at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ 

 So I found this document in my C disk and deleted it, and it worked.

3 replies

Participant
December 7, 2022
Any help appreciated.
Can't install Photoshop after doing a complete cleanup using cleaner tool
Error below:-
 
ERROR: Failed to create file at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\COCM_1_0_32_AdobeColorCommonSetCMYK_1_0-mul_1.0.4.pimx Error:5
kglad
Community Expert
Community Expert
December 11, 2022

@b32860748 

 

if this issue is still not resolved do a clean cc install carefully following each applicable step:

 


uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

repair all ms visual c++ versions that can be repaired

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app*



*use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

open your cc dekstop app as administrator


use the desktop app to install your cc programs/trials

Qin5CA5AuthorCorrect answer
Participant
September 19, 2021

I solve it myself!

Hope my experience could help those have the same problem.

Read the log and find the "FATAL".

My photoshop always failed to creat new files 

at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ 

 So I found this document in my C disk and deleted it, and it worked.

Ged_Traynor
Community Expert
Community Expert
August 17, 2021

Moving thread to the Download & Install forum from Photoshop ecosystem