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Q
Qin5CA5
Participant
August 17, 2021
Answered

Install error code 106. Plz help me!

  • August 17, 2021
  • 3 replies
  • 14463 views

I failed to install photoshop and got error code 106. Adobe suggests to try again but it doesn't work. Could anyone help me?

Here's the log detail.

 

    Correct answer Qin5CA5

    I solve it myself!

    Hope my experience could help those have the same problem.

    Read the log and find the "FATAL".

    My photoshop always failed to creat new files 

    at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ 

     So I found this document in my C disk and deleted it, and it worked.

    3 replies

    B
    b32860748
    Participant
    December 7, 2022
    Any help appreciated.
    Can't install Photoshop after doing a complete cleanup using cleaner tool
    Error below:-
     
    ERROR: Failed to create file at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\COCM_1_0_32_AdobeColorCommonSetCMYK_1_0-mul_1.0.4.pimx Error:5
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 11, 2022

    @b32860748 

     

    if this issue is still not resolved do a clean cc install carefully following each applicable step:

     


    uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

    clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

    check for, and if available, update your os

    repair all ms visual c++ versions that can be repaired

    update your ms visual c++, if it can be updated

    restart your computer (don't skip this)

    reinstall the cc desktop app*



    *use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

     

    open your cc dekstop app as administrator


    use the desktop app to install your cc programs/trials

    Q
    Qin5CA5AuthorCorrect answer
    Participant
    September 19, 2021

    I solve it myself!

    Hope my experience could help those have the same problem.

    Read the log and find the "FATAL".

    My photoshop always failed to creat new files 

    at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ 

     So I found this document in my C disk and deleted it, and it worked.

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      August 17, 2021

      Moving thread to the Download & Install forum from Photoshop ecosystem

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