Install of Creative Suite 5 Design Premium upgrade fails - Exit Code: 7 WARNING: Display requirements not met. - 0 fatal error(s), 105 error(s), 107 warning(s)

[KFBurgess3]

Deactivated Creative Suite 5 Design Premium on old computer to move to a new machine.  The Acrobat 9 installed fine.  But I get the following when installing Creative Suite 5 Design Premium:

Exit Code: 7

------------------------------ Summary ------------------0 fatal error(s), 105 error(s), 107 warning(s)

WARNING: Display requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}

WARNING: Display requirements not met for {A1BC7068-C1BA-410F-8B9A-DB807C803DE2}

WARNING: Display requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}

WARNING: Display requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}

WARNING: Display requirements not met for {E8815668-95B0-443D-AC92-2BFD7DD8F16A}

WARNING: Display requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}

WARNING: Payload cannot be installed due to dependent operation failure

The immediately above is repeated many times, plus a bunch more.

Installing on new computer running Windows 8

[Kaewngam]

What's the resolution of your screen? CS5 requires a minimum of a 1024 x 768 display.

[KFBurgess3]

1366 x 768

[Manish-Sharma]

Hi KFBurgess3,

Without the complete install logs it will be tough to tell the reason of failure.

Please post the complete log at pastebin.com and share the link here.

Thanks,

Manish Sharma

[KFBurgess3]

Complete Error Log is found at Adbe Error Log - Pastebin.com

[Manish-Sharma]

Thanks,

The failure is not because of display requirement but because of the below string in log which is strange.

Install MSI payload failed with error: 1620 - This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

1) Do you have any internet security software or Anti-virus software installed ? if yes, could you please turn it off and then check.

  2) Are you installing from DVD or download link ?

[KFBurgess3]

Shut down AVG and tried install again.  Installing from DVD

New error log is located here:  Adobe Error Log #2 - Pastebin.com

[Manish-Sharma · Accepted solution]

Same error in second log as well.

Please try to copy the setup from DVD onto the computer and then check. Instruction below :

Install Creative Suite products from the desktop | CS5, CS5.5, CS6

[KFBurgess3]

That did the trick!  Copied installation DVD to computer hard drive and it installed just fine!