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A
Anonymous
May 17, 2014
Answered

Install of Creative Suite 5 Design Premium upgrade fails - Exit Code: 7 WARNING: Display requirements not met. - 0 fatal error(s), 105 error(s), 107 warning(s)

  • May 17, 2014
  • 2 replies
  • 1342 views

Deactivated Creative Suite 5 Design Premium on old computer to move to a new machine.  The Acrobat 9 installed fine.  But I get the following when installing Creative Suite 5 Design Premium:

Exit Code: 7

------------------------------ Summary ------------------0 fatal error(s), 105 error(s), 107 warning(s)

WARNING: Display requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}

WARNING: Display requirements not met for {A1BC7068-C1BA-410F-8B9A-DB807C803DE2}

WARNING: Display requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}

WARNING: Display requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}

WARNING: Display requirements not met for {E8815668-95B0-443D-AC92-2BFD7DD8F16A}

WARNING: Display requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}

WARNING: Payload cannot be installed due to dependent operation failure

The immediately above is repeated many times, plus a bunch more.

Installing on new computer running Windows 8

    This topic has been closed for replies.
    Correct answer Manish-Sharma

    Shut down AVG and tried install again.  Installing from DVD

    New error log is located here:  Adobe Error Log #2 - Pastebin.com


    Same error in second log as well.

    Please try to copy the setup from DVD onto the computer and then check. Instruction below :

    Install Creative Suite products from the desktop | CS5, CS5.5, CS6

    2 replies

    M
    Manish-Sharma
    Inspiring
    May 17, 2014

    Hi KFBurgess3,

    Without the complete install logs it will be tough to tell the reason of failure.

    Please post the complete log at pastebin.com and share the link here.

    Thanks,

    Manish Sharma

    A
    Anonymous
    May 17, 2014

    Complete Error Log is found at Adbe Error Log - Pastebin.com

    M
    Manish-Sharma
    Inspiring
    May 17, 2014

    Thanks,

    The failure is not because of display requirement but because of the below string in log which is strange.

    Install MSI payload failed with error: 1620 - This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.


    1) Do you have any internet security software or Anti-virus software installed ? if yes, could you please turn it off and then check.

      2) Are you installing from DVD or download link ?

    K
    Kaewngam
    Inspiring
    May 17, 2014

    What's the resolution of your screen? CS5 requires a minimum of a 1024 x 768 display.

    A
    Anonymous
    May 17, 2014

    1366 x 768

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