Installation error 207

Forum|Forum|4 years ago
November 25, 2021
1 reply
6751 views

When I try to download the creative cloud desktop app the download bar goes to a very low percentage then I am greeted with error code 207 (can not connect to the servers) Does anybody here know how to fix this?

This topic has been closed for replies.

kglad

Community Expert

adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

D

David21921863ge4vAuthor

Participant

How do I know if I have .NET 4.6?

Nancy OShea

Community Expert

You need TLS 1.2 enabled on your system and your browser. Without it you can't connect to Adobe's servers.

@kglad post the link above. Read it again:

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

Nancy O'Shea— Product User & Community Expert

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