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Participant
July 7, 2021
Answered

Installation Error, cannot proceed due to insufficient disk space.

  • July 7, 2021
  • 3 replies
  • 14277 views

I'm running windows 10 64bit. I added a new disk a few days ago, and the disk is brand-new and totally fine.

After I add the new drive, couple days later I cannot open my Adobe Premiere Pro 2020.

I tried to uninstall it but it says cannot proceed due to insufficient disk space and told me to free up some disk space and try again.

Same thing happened when I tried to use the App installer to install a new Premiere.

I have 200GB on my C drive, 129GB on my D drive, E drive which is the new drive have 2.4TB space, there's more than enough space on every disks I have. But it still saids insufficient disk space.

 

This topic has been closed for replies.
Correct answer Karles5D90

Problem solved, turns out what causeing this prolem is the temp file location was set on partition F which I Merge with partition C to get more disk space, so the installer cannot find the temp file and didn't me install.

3 replies

Participant
January 28, 2023

mine says photoshop needs 13.55 Gb of space beore i can install the software 

can anyone help me with this problem

Jeffrey_A_Wright
Community Manager
Community Manager
January 28, 2023

How much space is free on the drive that contains the operating system, Abdul? What location are you trying to install Photoshop too? What steps have you taken to free up the required disk space?

Participant
January 31, 2023

the disk has 13 gb but i also tried installing it on my external drive which has 111gb but i couldnt instaed i got error message

Karles5D90AuthorCorrect answer
Participant
July 8, 2021

Problem solved, turns out what causeing this prolem is the temp file location was set on partition F which I Merge with partition C to get more disk space, so the installer cannot find the temp file and didn't me install.

Participant
August 30, 2021

Hi Karles, can you show how you fixed the problem because I'm facing the same issue

Jeffrey_A_Wright
Community Manager
Community Manager
August 30, 2021

Karles5D90, was the install location within the Creative Cloud Desktop app adjusted?  What location is currently set for the install location?  For more information, see https://helpx.adobe.com/download-install/using/change-install-location.html.

AxelMatt
Community Expert
Community Expert
July 7, 2021

Do you have rebooted (cold boot) your PC?

Do you have any protection software, like virus scanner, malware protection or others like that, running on your system?

If yes, deactivate such programs and try again.

The installation files located on network dive or local? If they are on network try to bring them on local drive and then check.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Participant
July 8, 2021

Thank you for your advice, but I already solved the problem!

Participant
September 28, 2021

How you solve your problem ?