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karolinec36461714
karolinec36461714
Participant
December 30, 2016
Answered

Installation Failed- Error Code P1

  • December 30, 2016
  • 1 reply
  • 6567 views

Photoshop Installer keeps stopping at 9% with "an unknown error" (Error Code: P1). Anyone know what this means? I can't find any info on this specific code.

I had a trial already installed but just did a system restore on my computer today and the trial version is gone, and now I can't reinstall. Please help.

This topic has been closed for replies.
Correct answer kglad

if you have a subscription, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud  and use it to install your subscription programs.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 30, 2016

if you have a subscription, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud  and use it to install your subscription programs.

H
hikingmaniac
Participant
January 1, 2018

That gave me an error too.

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 1, 2018

please don't post duplicate messages.

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