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New Participant
July 21, 2012
Question

installation

  • July 21, 2012
  • 1 reply
  • 1262 views

I am having terrible luck finding help with my photoshop elements 9 application. I have a mac running os x version 10.6.8.

I uninstalled it because i was trying to figure out why it was not communicating with my printers. (It doesn't talk to the hp, or the canon.)

I started this mess, of course, late friday night, so none of the phone # were usefull.

I bought the product online, and can not find the original email with the file so i can re-install it.

The only thing i have are the serial #s for the elements 9, & the premiere 9.

Please tell me that i don't have to buy it all over again!!!

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    1 reply

    99jon
    Brainiac
    July 21, 2012

    Did you purchase from the Adobe store or the Mac App Store?

    berrlalaAuthor
    New Participant
    July 21, 2012

    i got it online from adobe. I got the trial, then bought the whole app.

    berrlalaAuthor
    New Participant
    July 21, 2012

    Download the trial again and use your serial number to make it permanent.

    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_us&crosssell=selected


    Thanke I'll try it & let you know.