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Installer error

New Here ,
Dec 21, 2022 Dec 21, 2022

 

I just switch to another device and try to download Premier but I tried a lot and the installer still like this for 3 days

 

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Community Expert ,
Dec 21, 2022 Dec 21, 2022

if you're installing a premiere pro cc, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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LEGEND ,
Dec 22, 2022 Dec 22, 2022

I agree with @kglad . The ugliness/ incorrect rendering of the installer screen is a strong indicator that your system does not meet the requirements or a critical component is missing.

 

Mylenium

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New Here ,
Dec 22, 2022 Dec 22, 2022

I have same issue

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Community Expert ,
Dec 22, 2022 Dec 22, 2022
LATEST

@paiyaan27673535jpik 

 

same problem, same fix:

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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