Skip to main content
J
johnc98521768
New Participant
October 12, 2015
Answered

Installing CC [to an external drive]

  • October 12, 2015
  • 3 replies
  • 10241 views

I have installed CC to my iMac computer.  I want to install CC on an external hard drive.  When I try to change the default location i get the message: cannot install to a root path.

[Title edited for clarity... Mod]

This topic has been closed for replies.
Correct answer Anupriya Khare

All the CC applications cannot be installed on the external drive.

3 replies

John T Smith
John T Smith
Community Expert
December 11, 2021

This discussion is about Mac (which I don't have) but a warning for anyone doing this on Windows

 

When you plug a USB drive in Windows assigns a drive letter... lets say D

 

If you unplug that drive and then plug another drive in it may become D - so if you plug your program drive back in it becomes E

 

That drive letter change will cause the program entries in the Windows Registry file to be wrong... and the programs may not work

 

If you are going to install to an external drive on Windows you should NEVER unplug that drive

Pattie-F
Pattie-F
Brainiac
October 13, 2015

moving  to Creative Cloud Download & Install

Anupriya Khare
Community Manager
Anupriya KhareCommunity Manager
Community Manager
October 13, 2015

The creative cloud applications cannot be installed on an external drive.

Regards,

Anupriya Khare

    M
    Marumasa
    New Participant
    December 11, 2021

    Okay you say they can't be installed on the external hard drive however you never shared why. Would you be willing to share?

    T
    Test Screen Name
    Brainiac
    December 11, 2021

    This information is incorrect. The message "Cannot install to root path" means simply what it says; unfortunately, this is not so easy to understand as Adobe's programmers thought. The root path is just the top directory (on Windows, that is a drive letter like K: or E:) (on Mac this is the folder with the disk name, like External Disk or Macintosh HD). The solution is very simple, make a folder on your disk, and set that as the install path.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices