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animenigma
animenigma
Known Participant
January 20, 2025
Question

Installing Creative Suite CS6 on a new PC with Windows 11

  • January 20, 2025
  • 3 replies
  • 10617 views

Hello, I got a new PC that doesn't have a disc slot and I was wondering what external optical drive to use in order to install my Adobe Creative Suite 6 I purchased years ago.

I have Windows 11 and I just want to use a cheap drive in order to install the software.

Has anyone tested out the drives that doesn't mention Windows 11 and could confirm if it would work or not? Like this one:

 

https://www.amazon.com/External-Enclosure-Optical-Computers-Compatible/dp/B0C8JNXY5S?crid=1OC9OFT1O4V6R&dib=eyJ2IjoiMSJ9.2uNwJg6-ahaGQM-q0wx82VLDQ8IWAGDzAeOetnq_tyRG3puy9kA7pQSir2eONa3whjosBsPqeMUUyOb3iKEWQb-AVhH34JYuismKMdgyVhMB796GieG_rljzZbJmmIFpHDdeqB5DjC3FcKBvDU1CzoDP6i3GQXBf5ewYUwRdM709fr_dw7AAbJUCZqu7B-Vxd2Lbzx4t7vEiPTOfLLjn9PTfuQSmkvewQHfpmV_wRUU.Mca16tlkKbPFElLQKOnriME4Ie2C-ewWztY0rnznwJE&dib_tag=se&keywords=pop+up+mobile+external&qid=1737398825&sprefix=pop-up+external+%2Caps%2C147&sr=8-1

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 21, 2025

    did you purchase from or register with adobe?

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      January 21, 2025

      Animeni, thanks for posting your question about using an external optical drive to access the Creative Suite installation files. The good news is that the software is already registered and available for download under your account. There is no need to buy an external optical drive.

       

      Please see https://adobe.ly/40GQGXl for more information on how to download the necessary files from your account.

       

      Beyond that, it is not a bad idea to get an external optical drive. I have been using one for over a decade, with a detachable USB cable, and it has been connected to Mac and Windows computers over the years. The data on CDs and DVDs will eventually degrade, so it is not a bad idea to back up any important documents or files to a more permanent solution. ^JW

        animenigma
        animenigmaAuthor
        Known Participant
        February 5, 2025

        Hi, I'm sorry for the late response. I haven't been back here. I hope that I can still use this one that I have despite being old because I am not looking for anything fancy.  The one I have is called Adobe Creative Suite 6 Production Premium and it was alrady registered. I just want to register it to the new PC and removing it from the old laptop because I read somewhere I can only have it with two devices, right?

         

         

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        January 21, 2025

        I think your link is to an enclosure only, and is meant to house a drive (not included):

         The USB 3.0 to Slimline SATA ODD enclosure is only compatible with 9.5mm optical drives.

         

        Any external optical drive should work, but I prefer one that doesn't use a built-in usb cable.

        Also check if it is a writable drive in case you want to write to a disk. And check what type(s) of discs the drive is compatible with.

        Take a look at this one:

        https://www.amazon.com/gingo-External-Portable-Transfer-BackItUp/dp/B0BQJ5J725/ref=sr_1_15?crid=149R3HTI4MGHL&dib=eyJ2IjoiMSJ9.qfG53Tbi-JbigQak1ZW7E2sXygywW0qrR700Zm22i8vo2iuuqu9dVlYYwtjvdHmeeuxpuHLOhGZSSXYc-aY8tEUp1Yjj-GIsxoR4OChtMpyjBSPSgCxO-vAGANXAjtNGaQeeW4gQcvLjA5YAJjsuOkmosCeBnS-6EsJR6caPjFWM7hmuObXr79nLuXWB7wUuIZdowF-NJG0B2PBnoc_CD99tJXY-5mWn3TO4sAX6bW4.EXnUSg-DOibF_Psfb9hSp8ODkQb5W7DXHh81QKsDSuY&dib_tag=se&keywords=external%2Bdisc%2Bdrive&qid=1737418007&sprefix=external%2Bdisc%2Bdrive%2Caps%2C130&sr=8-15&th=1

         

          animenigma
          animenigmaAuthor
          Known Participant
          February 10, 2025

          I got the external drive and ended up using it to installing it this way but I encountered additional, different problems. I am not sure if it's related to Adobe or my PC but in the middle of the installation, I had these attached pop ups show up. I tested out the programs and it opened up fine but the next day I turned my PC on, it was stuck in HP logo.  This is a brand new PC that I didn't even use for one month so I dont understand wat the cause of it all. 

          I chose the 'repair' option in the blue sceen when I was troubleshooting but now it seems the Adobe programs are gone even though their folders are there. Was it the external drive that caused it or is it because of the older Adobe being on a new system? Is there a way to tell what the cause was because I don't want the same thing to happen again if I try installing it. I still don't see the Windows download link when I check my account products page despite having the serial number now.

          Nancy OShea
          Community Expert
          Nancy OSheaCommunity Expert
          Community Expert
          February 10, 2025

           

           


          quoteA driver cannot load on this device...
          By @animenigma

          ============

          Not an Adobe issue.

           

          See issues with Windows memory integrity and incompatible device drivers.

          https://answers.microsoft.com/en-us/windows/forum/all/windows-11-memory-integrity-pxhlpa64sys-dvd-driver/0c33f0d8-3264-42b6-b655-b06d96280814

           

          I experienced a similar error after a recent Win 11 update.  A quick fix was to disable the offending device and proceed as usual.  It's a temporary fix until I can replace the old device driver with one that's compatible with Win 11's memory integrity.

           

          Good luck.

           

          Nancy O'Shea— Product User & Community Expert
            Nancy OShea
            Community Expert
            Nancy OSheaCommunity Expert
            Community Expert
            January 20, 2025

            CS6 is way beyond its "replace me" date.  It's discontinued & unsupported software from 2012. 

             

            In 2025, nobody can guarantee success. There's a very high likelihood of failure because the aged-out activation servers are not fully functional anymore. Adobe can't help you.

             

            A better use of your money would be put toward modern software that's compatible with your new computer & OS.

             

            MODERN OPTIONS:
            ==============
            FREE Acrobat Reader -- view, comment, print & sign PDF.
            https://www.adobe.com/acrobat/pdf-reader.html

            Paid Acrobat Pro -- the complete solution for creating and saving PDF.
            https://www.adobe.com/acrobat/acrobat-pro.html

            Photoshop Elements or Premiere Elements (3 year license, no subscription needed).
            https://www.adobe.com/products/photoshop-elements.html

            Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:
            - Photoshop CC and Photoshop on iPad
            - Camera Raw
            - Lightroom on desktop, mobile and the web
            - Lightroom Classic
            - Portfolio website + hosting
            - Adobe Express (free starter plan)
            - Bridge
            - 20 GB cloud storage (upgradable to 1 TB).
            https://www.adobe.com/creativecloud/photography.html

            Creative Cloud Bundles & Single App Plans for mobile, web & desktops
            https://www.adobe.com/creativecloud/plans.html

             

            Nancy O'Shea— Product User & Community Expert
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