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Karalstar
New Participant
August 28, 2017
Answered

Installing CS4 and file system is not supported

  • August 28, 2017
  • 4 replies
  • 1547 views

Hi, I am trying to instal ps (CS4) on my new MacBook Pro and I keep getting a system requirements error saying this software cannot be installed bc the file system of the setup volume is not supported. What does this mean? And how do I fix this?

    This topic has been closed for replies.
    Correct answer kglad

    it means you have a case-sensitive hd or incompatible os (or both).  Adobe error "Case-sensitive drives not supported" or similar install error | Mac OS

    4 replies

    TGC International
    New Participant
    October 27, 2020

    Good afternoon 

    I am trying to install CS4 on a MacbookPro (2018) macos High Sierra but it is telling me the software cannot be installed because the file system of the setup volume is not supported - please can you help. i am not very technical !!

     

    Brainiac
    October 27, 2020

    If you are not very technical, this may be beyond your skills to fix safely - the risk of losing everything would be very high. CS4 all the way to the current CC2021 will not install on a case sensitive filesystem.

    John Waller
    Community Expert
    August 28, 2017

    It could also be a change in Sierra's settings blocking the CS4 installer and generating a misleading error message. You may need to re-enable the Anywhere option in Sierra's Security & Privacy settings.

    See Adobe Photoshop CS4 Error on New macOS (Sierra)

    Also Installing Creative Suite on macOS 10.12 (Sierra)  has helped many people.

    John T Smith
    Community Expert
    August 28, 2017

    You also may never be able to install CS4 on a Mac running Sierra

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs

    kglad
    kgladCorrect answer
    Community Expert
    August 28, 2017

    it means you have a case-sensitive hd or incompatible os (or both).  Adobe error "Case-sensitive drives not supported" or similar install error | Mac OS