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sofia_alinak92464675
New Participant
February 10, 2019
Answered

Issue with illustrator 7 day trial

  • February 10, 2019
  • 1 reply
  • 345 views

Hey!

I have the following problem. Every time I try to open Illustrator to start my 7 day trial, the following window pops up, even if i do start it through Creative cloud app.

Every time I press ''continue'' the same message pops up. What do i do wrong? I've tried uninstalling Illustrator, signing out of my account.

This topic has been closed for replies.
Correct answer Monika Gause

Please check if this thread helps:

Re: White box after installation with nothing on it except for an X ( Trial Version)

Or this one:

Re: How do I get passed the Pop Up

it links to this piece of information:

User and license information issues | CC 2019

1 reply

Monika Gause
Monika GauseCorrect answer
Community Expert
February 10, 2019

Please check if this thread helps:

Re: White box after installation with nothing on it except for an X ( Trial Version)

Or this one:

Re: How do I get passed the Pop Up

it links to this piece of information:

User and license information issues | CC 2019

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
February 12, 2019

Discussion moved to Creative Cloud Download & Install​

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