Skip to main content
Farrellart
Known Participant
June 7, 2019
Question

Keep being asked to sign in

  • June 7, 2019
  • 1 reply
  • 507 views

Hi Everyone.

I own two computers, one is a pc tablet in the art studio and the other is a desktop at home. Both are up to date with the Photography plan.

On the desktop pc I keep on being asked to sign in ( at least a few times a week ), not a problem in itself, slightly annoying though. The issue is CC asks me to log out of my desktop PC and log in to the same computer. CC thinks there are 3 PC's, two of which are the same PC - it appears there is a second instance of my desktop PC.

To sign in and use Photoshop I have to swap between the two to sign in.

Any ideas on how to fix this?

Any help would be appreciated.

All the best.

Chris

This topic has been closed for replies.

1 reply

Participating Frequently
June 7, 2019
Farrellart
Known Participant
June 10, 2019

Thank you O2GEEK.

It still doen't explain why I have 3 logins for 2 computers. With 2 logins on 1 computer with the same name - something has gone wrong somewhere.