Same problem with not finding the upgrade version and not paying for the CC. It took me quite a while to find it and now I just have it on my DVD. I purchased 2 licenses as I need to install it on 2 computers and additionally on my laptops. Every time when I run the upgrade, LR stated that it could not find an existing version on my computer (LR 5.7 was installed) and I had to retrieve the previous serial number in order to be able to install it.

Well, at least now I have everything installed but did not like to splash screen - the worst this software ever had. I turned it off so this is not a problem but I cannot fox the problem on the top left of the screen where my logo is which is now half cut off on the bottom. Funny thing is this does not happen on all the computers running LR - same logo.

Good luck to everybody to find the paid upgrade version.

I finally found the solution to the problem I was having.  I don't know if this will help anyone, but I'll put it out there anyway.  As I said in my previous comment, in previous upgrades I was having problems with Lightroom not launching if I performed the upgrade from within the CC App Manager and Adobe had provided an alternate link to download the upgraded version separatly.  The result was (because I didn't clean up after these upgrades) was that I had multiple versions of Lightroom on my system (Windows 7):  Ver 5.4 and 5.7.  In the start menu, these displayed as separate lanuch icons including the version in the txt.

Yesterday, when I decided to take the chance and upgraded Lightroom from within the CC App Manager, it performed the upgrade, said it was up to date, but I did not notice that it created another version of Lightroom WITHOUT any of the version numbers in the title.  This version was buried down in the "All Programs" folder of the Windows 7 start menu.

TODAY, still a little frustrated, I opened the CC App Manager, It still said up to date.  I launched Lightroom (from the old 5.7 icon, or rather a shortcut to one of my existing lcats which was tied to this old version)  I went to the "Check for Updates" and it said new software was available and showed the new features available in ver 6.  I'm not sure why it didn't show this info yesterday but there it was.  I clicked the Download button which took me to the lightroom page on Adobe.  There was a download button near the top right.  It was there yesterday, but all it did was download a CC App Manager install file.   So, I went ahead and did the install again, but it just went directly to opening the App Manager.  I signed out of the App Manager, and signed back in....still no apparent change.

THEN, AND HERE'S HOW I FOUND OUT THE UPGRADE HAD ACTUALLY BEEN INSTALLED:  I ACCIDENTALLY clicked on the Lightroom Icon itself in the CC App Manager.  To my surprise, it launched the window showing a list of my catalogs asking me which one I wanted to open.  I didn't even realize I had clicked the icon.   I chose one of my older, less valued catalogs to be opened...viola!  It said I needed to upgrade the catalog.  Wow!  I cancelled out because I didn't want to upgrade without understanding what was going on.  I tried to launch that catalog as I would usually do and it opened right away in version 5.7.....what the hell?!?!  Then I had the thought that maybe I had accidentally clicked that icon, so I manually made a backup copy of that catalog and it's previews folder in Explorer.  I clicked directly on the Lightroom icon in the CC App Manager.  It opened the "choose catalog" window again.  I choose the catalog, upgraded it and it opened the upgraded catalog  IN VERSION 6.  Wow!!

So, being Windows, not Mac, I had to associate the lrcat file type with the NEW Lightroom.exe file, I've upgraded the remaining catalogs and I'm good to go.  So, apparently, my previous frustration comment about Adobe maybe fixing the upgrade issue is no longer a valid comment....they have fixed that problem, for my situation at least.

Like I said I don't know if this helps anyone else, but I thought I'd put it out there.

Bill

I can't even get to the Adobe Lightroom Product age.

My Lightroom 5.7 prompts me for the upgrade but the download button flashes up the Lightroom page in a browser then immediately goes to an Adobe 404 page.

Even navigating to the Adobe Lightroom Product page via the main page gives the same result (adobe.com/products/photoshop-lightroom.html).

I'm trying to reach it from the UK.

I'm not interested in CC either and I hate the way Adobe seems to be pushing in that direction. I'm a photographer primarily and have used Lightroom since before it *was* Lightroom, RawShooter days. That did everything I needed back then, not sure I really need 'face recognition' anyway!

I have The CC Photographer's package which includes Lightroom.  There have "always" been issues with updating Lightroom through the CC App Manager in that Lightroom will not launch once installed.  The last update, and if memory serves, actually the last two updates, Adobe has confirmed there is a problem with this and has provided a link via these forums to install Lightroom independent from the CC App Manager.

Is this still the case with Lightroom 6?  If so, can somebody please provide the independent link, or maybe resolve the issue with Lighroom updates and the CC App Manager?

Thanks,

Bill

I'm trying to download this fromt heorders page as instructed by the store manager email, but get an error

413

Header Length too Large

Anyone else experience this? Very frustrating.

I managed to upgrade my desktop LR 5 to 6 and it was not easy. I am on this site to post my disgust with Adobe's methods to promote there CC. I don't want CC and actively dissuading customers from a product you sell by making it difficult for customers to purchase should be stopped. I want Adobe management marketers and whoever can change these antagonistic tactics to know that these tactics will eventually backfire. I encourage them to concentrate on making your customers lives difficult to promote something they don't want and focus on making sure your products that they want and purchased are easy to install. If you don't your competitors will. Also, I would encourage you to fix your feedback system to something friendly to your customers.

I finally managed to upgrade my lightroom.

When you are on adobe.com website, go to "menu", then "all products" , down in that list you will find lightroom. clic on "buy" you will then be able to switch "full" to "upgrade"... you will be able to choose mac/pc also at that stage. add it to your cart! done.

it would be nice to add a link on the webpage... I know adode would prefer if people registre to CC. But some of us simply prefer to have a permanent license.    

Ive replied to the two emails ( order confirmation and order Acknowledgements ) from the store manager but they both came back so thats no good. Ive rung the number three times that is given on the email , queer dialling tone and no one answers anyway .

This is really not good enough ... oh and still nothing in the download box for Mac/ English .

Same here Brian, there is no download button on the top mac / english link , getting very annoyed actually as the phone number they gave in case of problems does not work ..

What a very inefficient web site , not impressed at all . Now what ?

Am surprised you managed to download the upgrade to Lightroom 6, I could not even achieve that! (I use an iMac too).

Adobe's site seems now geared to lead one the "arm twisting" way to enter a subscription to Lightroom CC, as the download of a standalone upgrade seems to have become so difficult.

Look forward to guidance from Adobe as how to proceed, thank you Adobe