Lightroom academic discount?

[Tehnomaag]

On adobe global site there is a note that faculty members and students are supposed to be getting at least 60% discount. For that the user is redirected to towards a local reseller. After contacting local reseller they informed me that they do not offer that service and I should be contacting adobe global for getting this. More specifically - what I wanted was

• to subscribe on a monthly basis, without penalty for stopping the subscription - i.e., not the 1 year plan which is the only plan available from the local reseller
• to get this "at least 60% discount"

However, when I try to contact adobe global I get redirected to local site. Going through the contact options only thing coming up us the ability to post on these forums.

So the question - how can I contact Adobe global with my problem with which the local reseller is unable to help me with?

[Ned Murphy · Accepted solution]

60% Student discounts normally only apply to full 1 year subscriptions.  If you want a subscription that you can cancel any time without penalty, the cost for that arrangement is normally 1.5 times the cost of the non-discounted plans.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...

[Tehnomaag]

Thank you for the information. That was indeed helpful