Lightroom classic installer does not launch on MacBook Pro

Forum|Forum|6 years ago
January 1, 2020
2 replies
614 views

I have Lightroom 5 on my mac and just subscribed for Lightroom Classic. However, the installer downloaded does not launch on my new Macbook Pro that run MacOS Catalina. What should I do?

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Nancy OShea

Community Expert

Happy New Year!

Did you download & install the Creative Cloud desktop app yet? You need that to manage your CC apps & services. See help article below.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Post back if you need more help.

Nancy O'Shea— Product User & Community Expert

Akash Sharma

Legend

Moving to correct community.

J

jessiepyleungAuthor

Participant

is someone going to help me?

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