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嘉
嘉璇张38084402
Participating Frequently
July 17, 2019
Question

[Locked duplicate] install error 505 can't fix

  • July 17, 2019
  • 2 replies
  • 2160 views

i tried method provided on the adobe website,,,,, can't work,,,,,,,,,,,,after hours trying i decided to change a design tool ()

This topic has been closed for replies.

2 replies

italosan
italosan
Community Expert
July 17, 2019

Hi, we're sorry you encountered a problem in Adobe XD. However, is the Creative Cloud program up to date? Could you list the technical specifications of your computer?

嘉
嘉璇张38084402Author
Participating Frequently
July 17, 2019

thx, but i found when i update creative cloud...it also occured error 505

Duplicate, locked... go to tnstall error 505

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
July 17, 2019

Hi there,

We're sorry to hear you're having trouble installing Adobe XD. I'd request you to please try the steps mentioned in this help document Creative Cloud download and install errors and share your results.

I am also moving this discussion to Creative Cloud Download & Install​ community so that ur installation experts can share further steps if required.

Thanks,

Harshika

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