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Mattrman
Participating Frequently
May 7, 2013
Question

[Locked] No perpetual licenses are you serious?

  • May 7, 2013
  • 109 replies
  • 964962 views

I just head that Adobe was planning to abandon its perpetual license in favor of an on line only rental program. At first I thought that this must be a joke. I have been using adobe products for 18 years. Primarily Photoshop, Illustrator and Indesign. I am currently an owner of CS 6 Master collection and obviously do upgrade my products and have consistently done so over the years. I am not connected to the internet full time and in fact my work computer is never directly connected to the internet. So how does this work? Is adobe now forcing me to connect to the internet - it seems that this is the case.

In regards to upgrade cycles, I dont want to rent my software and be tied to a rental agreement. I want to upgrade when I choose, not rent my software like some kind of loaner program!

I want to purchase the software then not worry about it. For instance when I travel, I dont want to be bogged down with downloads and upgrades chewing up my bandwidth. I have traveled to many places where internet access is very limited. Downloading from a wireless card in China is painful, I dont want to be bogged down with no software or large megabyte downloads costing me a fortune on the other side of the planet.

Adobe I know that I am just one person and you will probably not listen to me but did someone ask? No one asked me about this. How simple could this be - I want to buy the software then use it when I want where I want, is this too much to ask?

Please let me continue to use this software in the way that I have used it for so long. If others wish to have the creative cloud then great! More power to them, don't alienate your other users. Please provide both alternatives.

Best regards - Matt

109 replies

Participant
May 7, 2013

From this forum I can see those of us who don’t earn their living from this software are nothing more than second class citizens to the Adobe CC supporters. To answer a question though, I am staff at a school and get the software with my educator discount. I use the software on after hour’s projects above and beyond what I am paid for. Excuse me for my dedication to the students by shelling out my own money. You CC supporters that care nothing for us hobbyists and others that don’t make our living from the all mighty Adobe software sure have shown us where you stand. Most of us hobbyist just wanted to keep being creative. I can see your point of view, the CC supporters fail to see mine. Typical.

Mattrman
MattrmanAuthor
Participating Frequently
May 7, 2013

Back to my original point, all I am asking for and all any of us are asking for from what I can see here is the choice to continue to purchase our software. Choice being the keyword here. If the cloud is so awesome then people will use it. As I said in my first post, more power to people who want to use this option. Unfortunately one size does not fit all. As hopefully someone is looking at.

Participant
May 7, 2013

I would be a lot more excited about this move if:

1) They could offer a buyout at the end (current version you are using, no updates or access to cloud products, just core programs, or choice of core programs)

2) They could at least match the cost of a 2-year upgrade cycle (what many pros use).

SteveRuddy
Known Participant
May 7, 2013

JoRoxy wrote:

I would be a lot more excited about this move if:

1) They could offer a buyout at the end (current version you are using, no updates or access to cloud products, just core programs, or choice of core programs)

2) They could at least match the cost of a 2-year upgrade cycle (what many pros use).

This is what I've been saying. As we all know it's all about money. It would be profitable for Adobe to offer  the option to continue to use the software at the state it was in at prescription end. This could be done with an incentive to subscribe for x amount of time or with an additional fee. I think this would make a lot of people happy and make Adobe more money.

Participating Frequently
May 7, 2013
Participating Frequently
May 7, 2013

Somehow my link mysteriously has a space in it.  Someone at Adobe sabotaging that link? Hmmmm, let's try again

http://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-creative-cloud-subscription-model

Participating Frequently
May 7, 2013

Works

Participating Frequently
May 7, 2013
Participant
May 7, 2013

I am a long time customer, I am also extremely unhappy about the elimination of perpetual licenses.  The bottom line is that as a customer I have a right to say yes or no to future purchasing decisions, and if Adobe does not bring back a perpetual license option, I will be looking at alternatives.

BTW,  I do not need a lecture from those who support the CC idea trying to convince me how great of an idea this CC licensing is.  I am quite capable of determining the value prop myself.  If you like it, great.  But stop trying to convince me that I should like it too.  I simply want choice.

Inspiring
May 7, 2013

I persoanally have no issue with the CC...actualy I prefer it. I earn profit through ther use of the tools so for me to pay $30 a month (what I am paying now) it is very easy for me. In the past as a Master Collection user for years and the Web and Video Bundles before that, it was diffuclt sometimes to come up with the $600-$1200 upgrade fee when a new version of the software was released. So for me to pay $30 a month ($50 soon) is easy, to me it's just like paying the upgrade fee but broken down into payments and I have access to any tool I want, any time I want.

That being said I can see where you guys who do it as a hobby and aren't profiting from what you do with it would benefit from a one time license fee.

But I ask if you aren't making a profit and are just using the tools as a hobby for fun then why would you want to spend a large fee on a license anyway?

Wouldn't Photoshop Elements be a better solution? $50 bucks or so and it yours.

May 7, 2013

Shane,

To answer your question, I only use 2 CS products, LR and PS. I upgrade LR

every release ($80 every 18 months). I upgrade PS about every 2nd or 3rd

release ($250 every 4 to 5 years). That's around $500 over any given 5 year

period. The CC will cost me $3,000 over the same period (not including 1st

year discount). $500 vs $3,000. Not trivial. For my hobby I can handle

$100/year but not $600/year.

Dan

Participant
May 7, 2013

I only do this as a hobby so I probably don't count, but this decision is a huge bummer. In the past, my upgrades have happened mainly when I'm forced to migrate to new hardware. I had no problem with Adobe's tiered upgrade pricing I had seen in past years, it seemed fair. At least could plan on my own (or see it coming) when that upgrade would occur and how I would pay for it. CS5 seems like the last stop for me...

I am obvisouly not alone when saying I can't afford $50.00 a month for a bunch of apps I will unlikely ever use. Or knowing that if I unsubscribe, my tools and my work will no longer function.

From the CNET article:

It's not just a big difference for customers. With the change, Adobe moves its business more to a recurring-revenue approach. Instead of revenue surging when upgrades such as CS6 arrive, the company gets a steady stream of money.

"There's a stacking effect. When we bring customers in, they stay in. Then when we bring in new customers, we layer the revenue on top," Morris said. "Recurring revenue is going to help Adobe in the long run. That's one reason Wall Street responded very positively." (emphasis added)

http://news.cnet.com/8301-1001_3-57582735-92/adobe-kills-creative-suite-goes-subscription-only/?part=rss&subj=software&tag=title

I'm so disappointed.

Please Adobe reconsider! I think you are slamming the door shut for a large user base.

Participating Frequently
May 7, 2013

I only do this as a hobby so I probably don't count

You are not alone.  Adobe software isn't software that only professionals use,  even though it's always been priced that way.  Lots of us want/need it,  and lots of us bite the bullet, tighten the belt, and scrape together the money to be able to buy it. We count,  whether Adobe cares or not,  we count.  

I could have just as easily went out and found an unprotected download from one of many sites and been on my way,  I chose the high ground,  and for the last year or so have felt like a second class citizen for it.  Sitting by as people who pay monthly get updates, while the people that laid out the cast up front get to wait for the next version and lay out more cash.

I think you are slamming the door shut for a large user base.

If a smaller user base is making them more money because of higher return,  then I doubt that they care if the hobbyist leaves, sad to say...

_scott__
Legend
May 7, 2013

At the time of the CS6 release, perpetual license purchasers were told they would recieve all the new features when Creative Suite 7 was released. Hmmm......

Participating Frequently
May 7, 2013

Wake up Adobe, and LISTEN to us. We don't want to be FORCED into the cloud. You are going to lose us as customers if you don't give us a way to buy the software. I REFUSE to join the cloud.

lchapman66
Inspiring
May 7, 2013

I think Adobe needs to add an option something like....

"If you have had a CC subscription for <some amount of time> and you choose to stop your subscription, you can pay <some amount of money close to a typical upgrade fee> to obtain a permanent license for your current configuration."

Participating Frequently
May 7, 2013

This would be a good and helpful option, IMO.

Participant
May 7, 2013

You got it all figured out don't you. All the answers fore everyone right Daryl: "And this might sound harsh but if you aren't making enough money to be able to afford $49 a month for ALL the tools you need to do pretty much ANY kind of creative work a client may ask for, it might be time for you to change to another line of work.  Heck, the guy who does yard work in my neighborhood spends more than that a month on his tools.  :-)"

I make $0 a month using this software. I use it on my own time off the clock for the benifit of the students. So yes it is a hard pill to swallow.

Participant
May 7, 2013

If you make no money and can't afford the subscription, how do you afford the £1800 to begin with?  This is the first time I've been able to afford my software comfortably, this is a much better option for people who only use the software casually.

Participating Frequently
November 9, 2013

I don't mind you calling me stupid after I pointed out myself that it was a stupid move. But, why such anger, Biggles Lamb? Perhaps you feel the battle is lost and don't need to win people over to the perpetual licence option. Yeah, maybe you're the only smart guy on Earth and you feel lonely. But I'd rather work to win over all the dumb guys like me who've trusted Adobe and used their products probably longer than you've breathed.

You're the one fixating on the $ sign. Probably don't earn much to bring up the free 30 days. Did you test drive each of the CS upgrades before buying? Maybe you have too much time on your hands. The nature of my job dictated that I move to the latest version because I can't lag behind my clients and suppliers. I have test machines with the newer version while the production boxes still use the previous. It's not so stupid when you don't have the spare time to "test it out thoroughly". Until now, I never regretted trying an Adobe product. 

But then again, remember that opinions are like a**holes: everybody has one. I don't think you've contributed much with your comment and think you should quit while you're ahead.


Any how back to reallity children...

Im glad you saw the good and bad of CC and decided it was not right for your after trying it for a while. I just finished my CC trial version this week. It did nothing to sway me to buy into it and drink adobes koolaid. I did a 4 week long 24 page booklet for a class project. I saw few if any changes from cs and none that were remotely significant. As an upgrade its not even 1/2 upgrade quality. I agree that there are probably cc users who are changing their minds as all the facts for good and bad set in. For now there is no reason to upgrade to cc as it is not a real upgrade at all yet. The only reason to get cc right now is if you want the master collection but only had a suite before. The only upgrades to illustrator in last few editions is what they ripped from freehand after buying it and even those took a few editions to get put in like multiple art boards and perspective grid.

As you mentioned you can leave cc but have a early penalty. Here is the funny thing. I just saw there is actually 2 pay rates for the same customer. There is the pay per month/year for 50/month with having to pay 50% of remaining amount if you leave early and 75/month for being able to leave any time. If you want to do more than the 30 day trial do the 75/month leave any time plan. Leaving at 6 months of ither payment plan is the same amount.

6 months x 75= 450 for leave any time plan

6 months x 50= 300 + 6 months x 25=150 = 450 for none leave any time and paying penalty

I suggest all take an honest look at what software is out there. Ive looked at just about any suggested. Im starting Xara and Corel trial versions this week. I am impressed by both and what they have done with 1/6->1/20 the revenue of adobe. They are both good about having free tutorials and tips and tricks. I know adobe does it but just seems so much better. They are also very good about telling you about the product and what it has to offer and where adobe is like "we are the market standard and need no introduction or explanation, you will be assimilated!"

Participant
May 7, 2013

There is no confusion on my part. My desktop is not connected to the internet. So I cannot install or use the software. End of story. If it came on a disc I could install it and use it. I could download updates from the internet and sneakernet them to my desktop. You “defense” of this new model is poor at best. That is what we can expect from “fanboys”. Really though, the average casual user is priced out of this model. Maybe we only make up a small percent of users but Adobe WILL lose that small percent. I have a feeling though that the percent of casual users is higher than they admit. This idea is not fully back internally. Some people with a financial interest in profits are not happy. Google it.