Ordinateur non reconnu par adobe

Question

Après ajout d'un disque dur dans mon ordinateur Adobe Creative Cloud ne reconnait plus ma station de travail, et croit qu'il y a un nouvel ordinateur. Il demande donc de me déconnecter d'un appareil, (car j'ai aussi un portable).

Quelqu'un aurait déjà rencontré ce problème et pourrait me dire que faire?

I currently have 2 computers. My main worksatation and my PC. I just added a new hard drive inside my workstation. After having added the new drive adobe does not recognise my system and asks me to disconnect one of my 2 computers as it thinks I have a third one. Can anyone help please?

Many many thanks

merci pour toute aide

Buressy

300188 · Accepted Answer

Actually when installing the new drive I have inadvertedly changed the number of the system drive to "0"

therefore Adobe had seen it as a new computer. I have now changed the system drive to "0" and the new drive to 1 and now all is OK.
Thanks guys for your help

kglad · Answer

that's expected.disconnect from all computers (using either of your computers) and then re-sign in on each > problem solved.or disconnect your old computer (before the new hard drive was installed) here https://accounts.adobe.com > problem solved

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