Skip to main content
алексейч55086221
Participant
May 10, 2018
Answered

please update the captcha can't pay

  • May 10, 2018
  • 1 reply
  • 312 views

can't pay the CC package you have not updated Captcha.Please swipe again pay money for the map are.

This topic has been closed for replies.
Correct answer saritashon

Hi Aлексейч55086221 ,алексейч55086221

Greetings for the day!

Apologies for the inconvenience as you are not able to pay online.

To update your credit card information or change the payment method for your Creative Cloud membership, please refer to this link:

https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html

Related link: Manage your membership | Creative Cloud

**Be sure to remain signed in with your Adobe ID before accessing the link above**

If it does not help please  Contact Customer Care for help.

Hope it helps you. Feel free to reach out to us for more questions.

Thanks,

Sarita

1 reply

saritashonCommunity ManagerCorrect answer
Community Manager
May 10, 2018

Hi Aлексейч55086221 ,алексейч55086221

Greetings for the day!

Apologies for the inconvenience as you are not able to pay online.

To update your credit card information or change the payment method for your Creative Cloud membership, please refer to this link:

https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html

Related link: Manage your membership | Creative Cloud

**Be sure to remain signed in with your Adobe ID before accessing the link above**

If it does not help please  Contact Customer Care for help.

Hope it helps you. Feel free to reach out to us for more questions.

Thanks,

Sarita