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buck39
New Participant
March 27, 2018
Answered

Possible Email Scam

  • March 27, 2018
  • 3 replies
  • 2603 views

I am wondering if this is a scam/phishing attempt:

This was sent from: Adobe Research Team <mail@info.adobesystems.com>

Thank you!

Ben

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Johnk53536733,

    Please disregard the email which was sent in error. I can confirm that your subscription is active. Sorry for any inconvenience caused.

    3 replies

    C
    C1C21
    New Participant
    March 30, 2018

    I received this email on Tuesday March 27th, 2018 as well. I have not made any changes to my subscription either.

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    April 2, 2018

    Hi Johnk53536733,

    Please disregard the email which was sent in error. I can confirm that your subscription is active. Sorry for any inconvenience caused.

      ProDesignTools
      ProDesignTools
      Community Expert
      April 3, 2018

      Sounds like this email have been sent in error in these cases, but it should also be said that this message is technically legitimate and not a scam/phishing attempt.

        Ani*Adobe
        Community Manager
        Ani*AdobeCommunity Manager
        Community Manager
        March 28, 2018

        Hi there,

        Please disregard the email which was sent in error.  I can confirm that your subscription is active. Sorry for any inconvenience caused.

        ^Ani

        Bani Verma
        Community Manager
        Bani VermaCommunity Manager
        Community Manager
        March 28, 2018

        Moving this query to more appropriate forum Adobe Creative Cloud​.

        Hi Ben ,

        Please give us some time to check and verify this, and we'll get back to you with a reply as soon as possible.

        Thank you for your patience.

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