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KATARZYNA27315779pso1
Participant
November 27, 2022
Question

Problem with reinstaling ADOBE DESIGN STANDARD CS6 - Polish

  • November 27, 2022
  • 2 replies
  • 1472 views

Hi

 

I'm changing laptop and i wanted to reinstal my ADOBE DESIGN STANDARD CS6, but I can not instal it. I cant find an intaller on internet, my serial number is invalid due to notifiction I get during attempt to instal CS6 master collection (the only instaler I manage to find over internet). On my Adobe account (which was coneccted to my old instalation) notificatin says that srial number is already in use when I try to register the product with serial number. No idea what I can do more? I bought it legally and was using my ADOBE DESIGN STANDARD CS6 with my serial number for over 4 years with success on my old laptop. And hopeless and angry, after over 6 hours trying to find a solution on the internet and on your support forum didn;t find nothing helpfull (apart from insinuation that my key might be illegal or broken). 

Please help

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
November 28, 2022

CS6 is nearly 11 years old, discontinued & unsupported.  You might find your serial number and a download link in your online account below.

https://account.adobe.com/products

 

Failing that, a modern replacement is your best option.  Current software works on newer equipment and is supported by Adobe.  🙂

 

Photoshop Elements or Premiere Elements (approx USD $100, no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx USD $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).
  • Free upgrades for paid subscribers

https://www.adobe.com/creativecloud/photography.html

Premium Adobe Express ($10/month).

  • Creative Cloud Express app (web and mobile)
  • Premiere Rush (desktop and mobile)
  • Photoshop Express (mobile)
  • Spark Video (mobile)
  • Spark Page (mobile)
  • Adobe Portfolio + hosting
  • 100 GB of cloud storage
  • All premium templates and design assets including the collection of over 160 million royalty-free Adobe Stock photo collection.

https://helpx.adobe.com/express/using/express-overview.html

Creative Cloud All Apps (51 + apps & services) and Single App Plans. 
https://www.adobe.com/creativecloud/plans.html

 

Adobe is offering Cyber Monday deals until December 4th which can save you up to 25%. 🙂

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity Expert
Community Expert
November 27, 2022

you must use the installer that exactly matches your serial number.

 

adobe download links prior to cc 2020 are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

 

 

 

follow the directions (esp, step 1)

save the install file.  it may not remain online.

thank jim @ prodesigntools.com

 

K
KATARZYNA27315779pso1Author
Participant
November 27, 2022

Still no success 😞 Maybe the reason is that I have a key for Polish version? And non of installers on prodesigntools site are for this language?

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 27, 2022

correct.

 

a valid adobe serial number is 6 groups of 4 numbers.  if you have a mismatch between your installation file and serial number you will see an error and not be able to procede with installation

 

ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.

 

common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual). and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file. that won't work even though photoshop is included in that suite.

 

you must use the (correct) suite's installation file (and you can choose to only install one program from the suite). here's official info about that error, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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