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Robert1950
Known Participant
May 9, 2015
Answered

Reinstalling CS6-

  • May 9, 2015
  • 1 reply
  • 845 views

Purchased a new MacBook Pro. Unable to find download for already purchased CS6 suite. Please advise

This topic has been closed for replies.
Correct answer KJerryK

‌Adobe recently removed the CS6 link from the main downloads page that Jerry provided a link to. I've no idea why. It's been useful for a couple of years. Adobe tweaked the page, removed the CS6 link and confused people. Seems lke a backward step to me but anyway.

However, googling "adobe cs6 download" gives you

Download CS6 products


Hi John --

To which link are you referring that doesn't have the CS6 downloads? I don't want to give the wrong advice.

The Pro Design link I posted Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools still works. It has the download links for Mac and Windows, and they are functional -- as does the link you posted. So I'm also not clear why the OP is having such difficulty.

.

John Waller wrote:

Adobe recently removed the CS6 link from the main downloads page that Jerry provided a link to. I've no idea why. It's been useful for a couple of years. Adobe tweaked the page, removed the CS6 link and confused people. Seems lke a backward step to me but anyway.

However, googling "adobe cs6 download" gives you

Download CS6 products

1 reply

KJerryK
KJerryK
Brainiac
May 9, 2015

Here is a download site

Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools

and here are the system requirements

Adobe CS6 Complete System Requirements for All Products on PC and Mac | ProDesignTools

This Adobe site my have a little later system requirements

System requirements | Adobe Creative Suite 6

R
Robert1950Author
Known Participant
May 9, 2015

JERRY: That did not help. I have a registered product. Serial Number shows up in the my plans and product info but does not show under my orders. Directs me to add the serial/reg number which then goes through a loop of sites that do not show how to rectify it. Thanks ROBERT

KJerryK
KJerryK
Brainiac
May 9, 2015

Normally if you have a valid serial number, you can download a trial and activate the trial product with your serial number. You do not need to first input the serial to do the download. The trial can be downloaded from the first site I posted. Just go to that site, choose the product you bought, and download it. At installation you will be asked for a serial number.

If your serial number does not work, you may have to deal directly with Adobe customer service Contact Customer Care

Or you can try to troubleshoot it yourself at Troubleshoot launch issues, problems | CS6, CS5.5, CS5

There is also the question of system requirements, as CS6 is an older version. I do not know the OS of your new Macbook Pro, so cannot address whether it satisfies the system requirements for CS6, but the Adobe site lists Mac OS X v10.6.8, v10.7, or v10.8.

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