Skip to main content
A
alkathdale
New Participant
March 6, 2014
Question

Reloading CS5 upgrade using CS2 serial number

  • March 6, 2014
  • 1 reply
  • 616 views

Several years ago I upgraded from Photoshop CS2 to CS5.  I recently had to have my computer reformatted.  When I have tried to reload my CS5 upgrade using the CS2 serial number it isn't accepted.  I went to the Adobe site and downloaded CS2 but I still can't reload my CS5 disk.  From Adobe it seems I need a code to unlock the CS2 activation but I can't seem to get help this way.  Now what do I do?

    This topic has been closed for replies.

    1 reply

    John Waller
    John Waller
    Community Expert
    March 6, 2014

    Now what do I do?

    No need to -re-install CS2 at all.

    Just install the CS5 upgrade (the upgrade contains the full program code), enter your CS5 upgrade serial number then enter your CS2 serial number when prompted.

    A
    alkathdaleAuthor
    New Participant
    March 7, 2014

    Thanks for the suggestion; however, that's what I tried first.  I did retry but got the same message.  Adobe no longer supports activation of CS2 and the installation process does not recognize CS2 as an acceptable program to update from.  I just went ahead and installed as a trial.  It seems to have worked.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices