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Anonymous
September 11, 2015
Answered

Retry activation

  • September 11, 2015
  • 2 replies
  • 267 views

My HD broke down, and i bought a new one.

After installing Photoshop elementws 13, the sofware said that the maximum computers were used.
I have installed it on ny old defective disc, and my laptop, and now i can´t register the software on my new Harddrive.

My serialnumber is: ******************************************* [Removed ]

Could you please delete one of the registrations on this product?

Best regards

Mogens Christensen

*******************

    This topic has been closed for replies.
    Correct answer RahulTyagi_

    Hi Mogens,

    Please Contact Customer Care

    and please don't post your serial number on the forum.

    Regards,

    Rahul

    2 replies

    Ned Murphy
    Ned Murphy
    Braniac
    September 11, 2015

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.


    Serial number and activation chat support (non-CC)
    https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp

    RahulTyagi_
    Community Manager
    RahulTyagi_Community ManagerCorrect answer
    Community Manager
    September 11, 2015

    Hi Mogens,

    Please Contact Customer Care

    and please don't post your serial number on the forum.

    Regards,

    Rahul

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