Serial Number for Lightroom 5.7.1 HELP!

Forum|Forum|10 years ago
March 4, 2015
2 replies
63759 views

When I bought my new camera, I got a package with CD's and serial numbers for Lightroom 5 and premiere elements 12. I only used the Lightroom one, and of course I lost the CD. I just recently formatted my hard drive and when I wanted to download Lightroom again (I thought I could do it online and just use the serial number that I had in this package) I got the 5.7.1 version. The serial number I already had did not work for this version. Can this be fixed or do I have to buy a new serial number?

This topic has been closed for replies.

MukeshSuthar

Participating Frequently

if you have a serial number for Lightroom 5, you can use it to get your Lightroom 5.7.1, as it's an update of Lightroom 5.

However, as you are unable to activate it due to invalid serial number error,In this case you have to download your Lightroom latest version from the below link:

For Windows:

http://prodesigntools.com/trials3/AdobeProducts/LTRM/5/win32/Lightroom_5_LS11.exe

For Mac:

http://prodesigntools.com/trials3/AdobeProducts/LTRM/5/osx10/Lightroom_5_LS11.dmg

Hopefully this will resolve your issue for sure.

Please let me know the status, after you try this.

kglad

Community Expert

hopefully they solved the problem 3 years ago when they last posted.

kglad

Community Expert

your lr 5 serial number should work for lr 5.7.1

here are some links to help you.

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Downloadable installation files available:

Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

markusmjaalandAuthor

Participant

Well... it did not.

I went to that page you referred to and headed over to ''My Adobe'' and clicked ''my products'' and it says that I have ''Adobe Photoshop Lightroom'', my Serial Number and that it's version 5.0. I tried that serial number over again (it was the same as the package I had) and it did not work. I got the message: ''The serial number you entered is invalid. Please try again. If the problem persists, contact Customer Support.''

Maybe that's what I have to do if there's nothing else that works...

kglad

Community Expert

i gave you a link to 5.0, too so you confirm you're using the correct number and if you are, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded