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Serial number not valid anymore after upgrading to windows 11

New Here ,
Dec 02, 2021 Dec 02, 2021

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My serial number failed. I forgot to deactivate in my old account on windows. Now it's not possible to use my CS5 suite anymore.

Any tips or advice? I tried searching and also did a clean install after using the removal tool. It did work first hour in windows 11, but somehow it got corrupted after booting the update program?

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Activation , Installation

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Community Expert ,
Dec 02, 2021 Dec 02, 2021

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CS5 it is not certified to run on Win 11, sorry.  Nor is it compatible with macOS Catalina, Big Sur or Monterey.  CS5 is a decade-old, discontinued product.

 

You need modern software that's compatible with your new computer.

https://helpx.adobe.com/download-install/kb/windows-11.html

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Thanks for your response. Guess I need to look  elsewhere to modify my images.

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