Serial number not valid anymore after upgrading to windows 11

Forum|Forum|4 years ago
December 2, 2021
1 reply
253 views

My serial number failed. I forgot to deactivate in my old account on windows. Now it's not possible to use my CS5 suite anymore.

Any tips or advice? I tried searching and also did a clean install after using the removal tool. It did work first hour in windows 11, but somehow it got corrupted after booting the update program?

This topic has been closed for replies.

Nancy OShea

Community Expert

CS5 it is not certified to run on Win 11, sorry. Nor is it compatible with macOS Catalina, Big Sur or Monterey. CS5 is a decade-old, discontinued product.

You need modern software that's compatible with your new computer.

https://helpx.adobe.com/download-install/kb/windows-11.html

Nancy O'Shea— Product User & Community Expert

A

A22059302eaimAuthor

Participant

Thanks for your response. Guess I need to look elsewhere to modify my images.

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