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jennym34487249
jennym34487249
Participant
January 18, 2016
Question

Stil no answer for Exit Code 7 error, HELP!

  • January 18, 2016
  • 1 reply
  • 448 views

It get to 68% downloaded and I get this:

Exit Code: 7 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 8 error(s), 1 warning(s) WARNING: Payload cannot be installed due to dependent operation failure ERROR: 71 Unable to create directory "/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app" with mode 775 ERROR: 71 Command ARKCreateDirectoryCommand failed. ERROR: 71 Unable to get permissions of "/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app" ERROR: 71 Error rolling back command ARKCreateDirectoryCommand ERROR: The following payload errors were found during install: ERROR: - Adobe Photoshop CS5: Install failed ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed


At a total standstill, help please!

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    January 18, 2016

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

             

    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

    jennym34487249
    jennym34487249Author
    Participant
    January 26, 2016

    I appreciate links but that doesn't help me.

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