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სანიშ27761842
Participant
August 10, 2017
Answered

stuck in mail verification loop

  • August 10, 2017
  • 2 replies
  • 1038 views

i somehow entered wrong email to my adobe creative cloud and now im stuck in there.

i dont have acces to email, what do ido

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi there,

In addition to Ned's suggestion, please see the threads below where this issue has been addressed:

Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

Wrong email in downloading Creative Cloud

Creative Cloud wrong email adress?

Regards,

Sheena

2 replies

Sheena Kaul
Community Manager
Sheena KaulCommunity ManagerCorrect answer
Community Manager
August 10, 2017

Hi there,

In addition to Ned's suggestion, please see the threads below where this issue has been addressed:

Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

Wrong email in downloading Creative Cloud

Creative Cloud wrong email adress?

Regards,

Sheena

Ned Murphy
Legend
August 10, 2017

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership