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System Password?

New Here ,
Oct 31, 2024 Oct 31, 2024

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Attempting to install LR Classic on new macbook pro, password fail. I've used my Adobe CC password and my Apple ID password, neither works. What is the "sytem password" and how do I change it so I can proceed with installation? TIA

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correct answers 1 Correct answer

Adobe Employee , Oct 31, 2024 Oct 31, 2024

Thanks for your question, Susan. The password requested during installation is for the computer's administrator password. You must log in with an account with sufficient access to install applications. Please see https://adobe.ly/4ebswb8 if you need to reset the password for the account. ^JW

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Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

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Thanks for your question, Susan. The password requested during installation is for the computer's administrator password. You must log in with an account with sufficient access to install applications. Please see https://adobe.ly/4ebswb8 if you need to reset the password for the account. ^JW

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New Here ,
Oct 31, 2024 Oct 31, 2024

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Thanks, I appreciate your reply. I followed the link you posted and according to what I read I am using the correct password - the password I use to log into my Mac but it isn't working. I logged out of my computer and logged back in using that password so I know it's right. Don't know what to do, any other thoughts? TIA

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Community Expert ,
Oct 31, 2024 Oct 31, 2024

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copy and paste here a screenshot showing the password prompt.

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New Here ,
Oct 31, 2024 Oct 31, 2024

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I was abke to change the password, thanks Jeffrey for the info. LR Classic installing now. Thanks everyone  

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Community Expert ,
Oct 31, 2024 Oct 31, 2024

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ok.  good to hear.

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New Here ,
Oct 31, 2024 Oct 31, 2024

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Thank you for your help, it worked. 

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