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susanlash
New Participant
October 31, 2024
Answered

System Password?

  • October 31, 2024
  • 1 reply
  • 537 views

Attempting to install LR Classic on new macbook pro, password fail. I've used my Adobe CC password and my Apple ID password, neither works. What is the "sytem password" and how do I change it so I can proceed with installation? TIA

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Thanks for your question, Susan. The password requested during installation is for the computer's administrator password. You must log in with an account with sufficient access to install applications. Please see https://adobe.ly/4ebswb8 if you need to reset the password for the account. ^JW

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
October 31, 2024

Thanks for your question, Susan. The password requested during installation is for the computer's administrator password. You must log in with an account with sufficient access to install applications. Please see https://adobe.ly/4ebswb8 if you need to reset the password for the account. ^JW

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susanlashAuthor
New Participant
October 31, 2024

Thanks, I appreciate your reply. I followed the link you posted and according to what I read I am using the correct password - the password I use to log into my Mac but it isn't working. I logged out of my computer and logged back in using that password so I know it's right. Don't know what to do, any other thoughts? TIA

kglad
kglad
Community Expert
October 31, 2024

copy and paste here a screenshot showing the password prompt.

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