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The Creative Cloud app is not in the menu bar and...

The Creative Cloud app icon is not in the menu bar and my apps won't update.

OSX Yosemite

10.10.5

Any idea how to get it to work?

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Correct answer Govardhan.V

brucgovn -

Thank you for the help.

"Safe Boot" ended up doing the trick - and I was able to update all of my CC apps.

However, going back to normal, it's back to "normal" in that I can use CC. This must get fixed; any clue as to what's wrong?

This means there is some parameter which is affecting the launch of Creative Cloud app .

In this case , it is necessary to check with log files.

You may contact Adobe Support and check once ,.

Click on Still need help button and select Chat option :

Ask for Tech Support .

Legend

Community Expert

can you open the desktop app by going to your applications directory?

Known Participant

Thank you for the reply.

No...that doesn't work either.

Known Participant

what do you see when you do that?

Clicking on the app icon, the Creative Cloud appears to open but...it just doesn't.

Hard to explain, really. It's as if somewhere in the first few lines of code, it ceases to exist.

To this end, I have downloaded the most current version of Creative Cloud Installer - 3.1.3.121

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