Skip to main content
L
Lightboxx
Inspiring
October 26, 2019
Question

Thousands of NODE.EXE errors in Event Viewer after latest CC App update.

  • October 26, 2019
  • 1 reply
  • 1238 views

i have thousands of these errors in the event viewer when i let the creative cloud app running in the background.

as soon as i stop the CC app the errors also stop accumulating in the event viewer. i am alone with this issue?

 

with the old version of the CC app this did not happen. it started last week when i got the new version of the CC app.

 

 

 

there is no mentioning of and app in the error message but as i said when i stop the CC app i get no more error messages in the event viewer.  with some process lasso work i found out that the node.exe that produces the error sits in this folder:

 

C:\program files\common files\adobe\creative cloud libraries\libs\node.exe

    This topic has been closed for replies.

    1 reply

    D
    DKingDesigner
    Known Participant
    October 27, 2019

    I was having some really serious hesitations on my computer and opened Resource Monitor to find that my CPU was spiking because of Node.exe. I've closed everything one at a time and while overall CPU use went down the spiking kept going. I rebooted and the Node.exe reappeared and kept spiking the CPU. I then realized that when I closed everything, I didn't close Adobe Creative Cloud Desktop or Dropbox, so I closed both of those and the spiking stopped and Node.exe disappeared. I restarted Dropbox and everything was fine. Restarted the CC Desktop and Node.exe reappeared and started spiking the CPU again. Something is very wrong with the Desktop app. Please fix urgently! Windows 10 fully updated.

    spawnus
    spawnus
    Participating Frequently
    October 27, 2019

    I have the same problem 😞

    A
    Adobe Employee
    adchawla81
    Adobe Employee
    October 28, 2019

    Hi Everyone,

    Sorry for the inconvenience. We have pushed an update to CCLibraries yesterday night. It should fix the problem. In case the update is not automatically pushed, just sign-out and sign-in back through CCD. It will force the update in couple of minutes.

     

    Let us know if you are still facing the issue after update.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices