Skip to main content
R
rays13279447
Participant
July 4, 2018
Answered

Trial -- Can't Open File

  • July 4, 2018
  • 1 reply
  • 600 views

Hello, I created a file through InDesign and I am at 8 days (1 day past the free trial). However, InDesign said, do you want to open it one more time? I clicked yes and it opened, but I could not open the file (nothing happened). Any ideas or do I have to buy Indesign (I don't really need it right now, but might in the future). Thanks! -- Ray

This topic has been closed for replies.
Correct answer Ned Murphy

You need to buy the subscription if you want to keep using the product after the trial period ends.

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
July 5, 2018

You need to buy the subscription if you want to keep using the product after the trial period ends.

R
rays13279447Author
Participant
July 5, 2018

Thank you. It makes sense I would need to pay for the service once the free trial is done (after all, a free trial implies it is not free after the trial period). What threw me for a loop was InDesign saying, “However, you can use InDesign one more time. Would you like to use InDesign once more?” I click yes, and it opens. However, it would not open my file. I could create a new one, but could not open the old one.

Respectfully,

Ray

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices