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New Participant
September 5, 2015
Question

Trouble Downloading CS6-Design Standard (many errors listed)

  • September 5, 2015
  • 1 reply
  • 1265 views

   Trying to install CS6 and having many errors show up in the install process.  see below....Any ideas?

========================================================================================================

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DF029, DF054 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 13 error(s), 2 warning(s)

----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------

WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

----------- Payload: {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0 -----------

ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{7CA3FAD4-7B82-473C-8207-5A283E90742A}\_19_ea390aff9749c7a39092ff2f580eeeb4" to "C:\Program Files\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\WRLiloPlugin1.3\\WRLiloPlugin.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 21)

ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 21)

----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------

WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MyriadHebrew-It.otf'(Seq 41)

ERROR: DF012: Unable to find file(Seq 41)

----------- Payload: {F2F2F788-A17F-4CEC-A03C-DFB778E9D901} Adobe Media Encoder CS6 X64 6.0.0.0 -----------

ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{F2F2F788-A17F-4CEC-A03C-DFB778E9D901}\_90_73801100094383470178e27312ddb40b" to "C:\Program Files\Adobe\Adobe Media Encoder CS6\mc_demux_mxf.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 92)

ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 92)

----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

ERROR: Error 1935.An error occurred during the installation of assembly component {C6357C55-7461-3D51-9AE5-FD71CA24027A}. HRESULT: 0x80070091.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1935.An error occurred during the installation of assembly component {C6357C55-7461-3D51-9AE5-FD71CA24027A}. HRESULT: 0x80070091.

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050: - AdobeIdeaPluginCS6 x64: Install failed

ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed

ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64: Install failed

ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit): Failed due to Language Pack installation failure

ERROR: DW050: - Acrobat Professional: Install failed

ERROR: DW050: - Adobe Media Encoder CS6 X64: Install failed

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    1 reply

    Govardhan.V
    Participating Frequently
    September 5, 2015

    First we will check whether Windows Installer and Windows module installer services are started and the Start Type is set to Manual or not .

    Inside Searchbox of Start menu , type in below command and press enter key .

    Services.msc

    It will open Windows services window.

    Locate Windows Installer and Windows Module Installer services and ,make sure they are started and the start up type is set to manual .

    http://moreprocess.com/wp-content/images/operating-systems/Change%20Startup%20type%20for%20Windows%20service%20in%20Windows%207.jpg

    Restart the computer once and try to install again .

    Still same ?? let me know .

    New Participant
    January 12, 2017

    the same problem