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Participant
September 24, 2017
Question

Unable to Pay Monthly Fee, What Happens?

  • September 24, 2017
  • 2 replies
  • 1177 views

Hello everybody!

I have the following issue concerning my monthly payment to Adobe.

I made a mistake with calculating and found out I won't be able to pay my monthly fee (maybe).

Since I am currently on the search of finding a little work after school, I guess I can assume I could pay off next months' fee but what happens,

if I can't pay? Will it be added to the next month? Or will they even increase the payment for that month?

Anywho, I tried to contact the support via chat, but they said they were having server problems and I should contact them later in some hours. Unfortunately, I do not have that time today to do so, so I'll leave this here, hoping I might get a proper answer by someone who had this problem already.

Thanks in advance!

Melisa K

This topic has been closed for replies.

2 replies

Rajashree Bhattacharya
Community Manager
Community Manager
September 26, 2017

Hi Melissa,

Please check the Personal message send to you.

Thanks

Rajashree

Just Shoot Me
Legend
September 24, 2017

I will request a STAFF member to reply to you. But that may take some time.

As far as I know if you do not pay the monthly fee the software will stop working. After that I am not sure what happens when and if you resume the payments.

DrahjinAuthor
Participant
September 24, 2017

Thank you for responding and helping out!

That sounds reasonable. Let's hope I can resume the payment because I am in need of this program for school

Thank you again!