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hannesd71382472
hannesd71382472
Participant
November 7, 2017
Answered

Update Lightroom 6.13

  • November 7, 2017
  • 1 reply
  • 2633 views

Nachdem ich jetzt versucht habe auf verschiedensten Wegen mein Lightroom 6 auf das neue 6.13 abzudaten und mir immer wieder die Testversion von CC untergejubelt wird, muss ich jetzt einfach hier nachfragen, was ich ändern kann!!!

Wie gesagt, ich habe Lightroom 6 gekauft und möchte auf Lightroom 6.13 updaten. Wenn ich direkt im Lightroom über Aktualisierungen update, wird CC installiert (Testversion).
Wenn ich über die Online Seite die 6.13- Datei runterlade und installiere, wird von mir das neueste Update des Application Manager verlangt. Nach dem ich diesen Installiert habe, funktioniert dann auch die Update-Datei, jedoch wird es wieder als CC installiert.

Nachdem ich jetzt zum 10. Mal alles neu installiert habe und versucht habe alle möglichen Häkchen (z.b. das Häkchen, was automatisch ältere Lightroom Versionen löscht) entfernt habe und es immer noch nicht funktioniert, muss ich mich ans Forum wenden.

LG Hannes

    This topic has been closed for replies.
    Correct answer kglad

    hi,

    use the uninstallers to uninstall your lightroom cc

    then clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

    restart your computer (don't skip this)

    then install lr6.13 via this below link:

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

    [moved from Creative Cloud Download & Install to Downloading, Installing, Setting Up]

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    November 7, 2017

    hi,

    use the uninstallers to uninstall your lightroom cc

    then clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

    restart your computer (don't skip this)

    then install lr6.13 via this below link:

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

    [moved from Creative Cloud Download & Install to Downloading, Installing, Setting Up]

    hannesd71382472
    hannesd71382472Author
    Participant
    November 10, 2017

    Thank you for your answers.

    I already tried that way before.

    Still not working..

    After I uninstalled Lightroom (i dont find only the LR CC to uninstall, I only can find "Adobe Lightroom" (windows)), and used the Cleaner tool, I can not only install LR 6.13 update. First I have to install LR 6.0, then I have to install the new application manager (otherwise the update can not be installed). And when its all done, it says again LR CC 2015.13.

    When I have a look at the new application manager it shows me that I have updates available for Lightroom CC Classic und CC. Nothing about LR 6!!!

    Thanks again,

    Hannes

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 10, 2017

    uninstall again,

    clean again,

    rename or move the Adobe PCD folder and SLStore folders*

    restart your computer

    reinstall lr 6.13 directly using the link in message 1

    * https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

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