Updater Startup Utility

On Power up sporadically my High Sierra on boot will NOT make it to the login screen and Kernel Panics.  I must rebuild from command-R to get it to boot. ANYBODY at ADOBE seen this one? The machine currently in the APPLE shop and they want be to rebuild OS from SCRATCH!!!! . The crash log shows the following:

Process:               UpdaterStartupUtility [527]

Path:                  /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility

Identifier:            UpdaterStartupUtility

Version:               10.0.0.19 (10.0.0.19)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           UpdaterStartupUtility [527]

User ID:               501

Date/Time:             2019-04-01 09:47:36.087 -0400

OS Version:            Mac OS X 10.13.6 (17G65)

Report Version:        12

Bridge OS Version:     3.0 (14Y664)

Anonymous UUID:        9FAD8607-E74F-6EFD-F64D-D66D16945600

Sleep/Wake UUID:       AD216F7B-C0EF-4E9B-A92E-517BF1EE6EC1

Time Awake Since Boot: 36 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000001ae28f6d48

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

VM Region Summary:

ReadOnly portion of Libraries: Total=332.8M resident=0K(0%) swapped_out_or_unallocated=332.8M(100%)

Writable regions: Total=98.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=98.1M(100%)

                                VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Activity Tracing                   256K        2

Dispatch continuations            16.0M        2

Kernel Alloc Once                    8K        2

MALLOC                            72.1M       14

MALLOC guard page                   32K        9

STACK GUARD                       56.0M        5

Stack                             9752K        5

VM_ALLOCATE                          4K        2

__DATA                            21.7M      230

__FONT_DATA                          4K        2

__LINKEDIT                       192.9M        5

__TEXT                           139.9M      230

__UNICODE                          560K        2

shared memory                      640K        7

===========                     =======  =======

TOTAL                            509.6M      503

System Profile:

Network Service: Thunderbolt FireWire, FireWire, fw1

Network Service: Wi-Fi, AirPort, en0

Boot Volume File System Type: apfs

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

USB Device: USB 3.0 Bus

USB Device: iBridge

Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1

Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1

Model: MacBookPro14,3, BootROM 185.0.0.0.0, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.45f0

Graphics: Radeon Pro 560, Radeon Pro 560, PCIe

Graphics: Intel HD Graphics 630, Intel HD Graphics 630, Built-In

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports

Same old Same old fro Adobe. All I've seen is they say it's news to them and they have moved this thread all over the place trying to bury it. No real suggestions on solving a problem that's been going on for months. I've tried many of the corrections on my side that were offered in the forums and they worked for a day and then back to the same issues.

This is why I've boycotted the CC. Not going to rent software! I've been an original owner of Adobe software since Illustrator 88, and yes that's 1988 and tens of thousands of dollars spent. That's why I will never give up my adobe creative suite 6.5 master collection. It's a stable as can be software suite for the most part.

I knew this was going to happen from day one when they wiped out their major competition of Macromedia and turned their backs on Mac users for the more lucrative PC users giving them the first releases of software.

This issue wasn't a problem 3 months ago when everything was working without a hitch.

It's real simple to fix. Backtrack to the version control when we started having issues. Delete the code you implemented or find a patch to correct it.

Just fix the damn thing so I don't have to see the crash report every time I boot my Mac up.

DO NOT remove and reinstall everything. Its not just an Adobe problem, its happening with BBEdit as well and from the crash logs, its a problem with the certificate/digital signing. Apple will have to fix this issue. I'm seeing it on High Sierra as well.

I just went through an online chat session with Nikhil regarding this problem, and we managed to resolve the issue. He has indicated that he will advise the forum staff on the appropriate steps so that they can be posted here.

Briefly, what we did was:
1) Remove Creative Cloud (but not the various Adobe apps themselves) and deleted some specific folders.2) Adjusted permissions on the Adobe subfolders in /Library/Application Support and ~/Library/Application Support, and assigned the broadened permissions to all items contained in those folders.

3) Ran the Adobe Creative Cloud Cleaner Tool.

4) Re-installed Creative Cloud.

Upon restart, the problem no longer occurred.

Also getting this every, single, morning.

Is this being looked into or...?

I have a similar problem running on an iMacPro/OS 10.14.3 running the latest everything Apple and Adobe. At start up I get a one time crash report "UpdaterStartupUtility quit unexpectedly". Sometimes the Creative Cloud App then loads anyway or sometimes I have to launch it myself. Otherwise everything seems normal and it doesn't happen again till I restart my computer. It's annoying more than anything else.

I'm seeing this as well, on a Mac Pro running the current version of OS X Mojave.

It began appearing after the most recent CC update, a few days ago, and occurs roughly once a day.

That CC update was peculiar in another way -- after it auto-installed, it removed Photoshop CC and Lightroom CC from my list of installed apps and I had to manually re-install them.

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

or

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html