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J
jrmoffett2
New Participant
October 5, 2021
Question

Updating CS5 on new computer

  • October 5, 2021
  • 3 replies
  • 597 views

I have Adobe Creative Suite 5 that I purchased years ago installed on my old Windows 7 computer. I just put together a new computer and wanted to use the second install available with CS5 on my new computer. The programs install from the CDs and work fine under Windows 10. This then brings up the update manager, whcih wants to update each of the prograns in the suite. However, when I run that, it says that the updates failed (even though I see the update folders with contents on the C drive). Is there some trick to getting the updates to install? I can obviously use the programs without the updates, but it would be preferable to get it to run the updates. Any help would be appreciated.

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3 replies

L
Lumigraphics
Brainiac
October 6, 2021

You can manually download individual updaters for each app and run them that way.

J
jrmoffett2Author
New Participant
October 13, 2021

I went to my support page where I have CS5 registered, but do not see any way to get to the individual downloaders for any programs in the suite. Is there some other way to get to them?

kglad
kglad
Community Expert
October 13, 2021

google "site:prodesigntools.com cs5 update download" and take your chances.

kglad
kglad
Community Expert
October 5, 2021

leave well enough alone.  you were lucky to get the programs installed and activated.

    J
    jrmoffett2Author
    New Participant
    October 5, 2021

    Yeah, I understand some people have trouble even getting CS5 to work on Windows 10. As far as I can tell so far, all programs are working. I have not spent a lot of time working with them yet, so I don't know if they are going to have any problems, but I see that the update files did download to my hard drive. It just won't run them, and I can't get it to do anything when I run the application manager as administrator. So my guess is I am stuck with the versions that came off the install disks.

     

    I have a feeling there is a workaround, but nothing I have tried so far gets past the update block. 

    J
    jrmoffett2Author
    New Participant
    October 5, 2021

    are the updates executable files?

     

    if so, what happens when you try and run them?


    The update filenames are just a bunch of numbers and letters, with no extensions. They are downloaded into a bunch of folders that are named with strings of numbers and letters in brackets. I was hoping I could get the application install manager to see them and run them, but so far no luck. I'll keep playing around with it. I don't see any reason for it not to run once the files have been downloaded. I have the applications working fine, so it seems like updating at this point just requires I figure out a way to get the updater to do it. 

    Peru Bob
    Peru Bob
    Community Expert
    October 5, 2021

    I don't think that he updates are available any longer.

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